Senior Program Associate – IOM

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

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1. Lead on the daily provision of post-arrival humanitarian assistance, to vulnerable undocumented Afghan migrants returning through IOM reception and transit centers within the Area of Responsibility (AoR), providing managerial oversight to Protection, MHU, DTM, WASH teams through regular deployment to both reception and transit center facilities and other operational areas for the physical distribution of materials, services, registration of returnees referred from DoRR as IOM beneficiaries, recording of relevant statistical information, and assurance of the quality of service provision to IOM by local service providers.
2. In coordination with Program Coordinators and Access Coordinator in Kabul take the lead on access coordination with relevant government, NSAG, and partner agencies across the AoR to ensure daily feedback into operational decision making, including the deployment of teams in the field.
3. Monitor the maintenance and update of all programs (CB-PAHA, MHU, DTM, WASH) records and files on a daily, weekly, and monthly basis with the provision of information as requested by the central office in Kabul towards weekly situation reports, donor reporting, and related materials.
4. At the direction of the Deputy Chief and Programme Coordinators, liaise with relevant departments and other humanitarian stakeholders working in the AoR on the coordination of assistance and working arrangements in the border and other operational area, particularly the Directorate of Refugees and Repatriation (DoRR), Directorate of Public Health, UNHCR, NRC, DRC, UNICEF, WFP, UNFPA and their respective implementing partners, OCHA, and others as operational within the AoR.
5. Ensure observation and the provision of feedback to CB-PAHA, Protection, MHU, DTM, WASH management on the beneficiary screening and selection process for onward analysis and remedial action in order to contribute to the assurance of accuracy and quality control.
6. Lead the monitoring of screening committee performance to ensure members engage appropriately, adhering to implementation procedures that lead to collective decision-making on returning migrant vulnerability, accurate application of Persons with Specific Needs (PSN) criteria and consistent identification of beneficiary eligibility.
7. Monitor coordination with IOM program units operating across the AoR, including, CB-PAHA, Protection, DTM, MHU, SRR, WASH, and the Humanitarian Assistance Programme (HAP), in addition to operating implementing partner agencies, providing feedback on levels of coordination and making recommendation on coordination enhancement strategies.
8. Work closely with the Kabul-based CB-PAHA, MHU, Protection, DTM, SRR, WASH, and HAP Programme Coordinators in order to develop and submit advisory updates indicating any gaps and or deficiencies in operations that require action and any opportunities for programmatic, systematic or procedural enhancement/further development.
9. Lead the satisfactory and comprehensive undertaking and completion of administrative tasks as required, such as organizing, translation, statistics, and meeting minutes as resources for periodic reporting.
10. Oversee the conducting of SWOT and TOWS analyses of the CB-PAHA, DTM, MHU, SRR, WASH, HAP operations within the AoR at least twice a year and present findings to the relevant field team and Programme Coordinators.
11. Lead on facilitating and receiving M&E, media, training, and research missions and visits involving IOM personnel, current and potential donors, and other stakeholders.
12. Take part in and contribute to regular online and in-person meetings with line management including Programme Coordinators and Kabul-based management personnel in order to discuss ongoing operations, raise any difficulties or challenges experienced, and advise on resolutory actions that could be taken to reduce the impact of bottlenecks and prospective steps towards greater levels of operational effectiveness.
13. Perform such other duties as may be assigned.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

MANAGERIAL COMPETENCIES – Behavioural indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Other

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Required Qualifications and Experience

Education

• High School diploma with seven years of relevant experience or,
• Bachelor’s degree in business administration, Management, Political Science, Social Science or equivalent from an accredited academic institution with five years of relevant professional experience.

Experience

• Solid experience in project management and providing programme and administrative/management support.
• Relevant experience in humanitarian coordination with specific experience working with undocumented returnee programming and health-related responses for the provision of essential primary care.
• Solid experience in liaising and coordinating with Government authorities, United Nations (UN) non-government organizations, etc.
• Experience working in complex emergency response situations.
• Experience working in Nimroz province is desirable
• Experience in Staff/team management is required.
• Extensive experience working with UN agency, NGO, or international organization.

SKILLS

• Knowledge of Afghanistan’s complex migration dynamics is required.
• Knowledge of humanitarian access negotiation and experience in its implementation is preferred.
• In-depth knowledge of the humanitarian principles.
• Knowledge of data collection and analysis.

Languages

Fluency in English, Dari and Pashtu (oral and written).

Note: Applications from qualified female candidates are highly encouraged to apply.

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