- Location: Afghanistan
- Organization: UNHCR
- Category: Management
- Job Type: Full Time
- Salary: N/A
- Vacancy No: JR2328244
- No of Jobs: N/A
- Experience: 9 Years for Bachelor, 8 Years for Masters and 9 Years for Doctrate
- Gender: Male/Female
- Deadline: 9 November 2023
- Mazar-I-Sharif, Afghanistan
- time type
- Full time
- posted on
- Posted Today
- job requisition id
Only candidates who are not nationals of the country of assignment are eligible to apply to this position
E (most hardship)
Non FamilyDanger Pay
Residential location (if applicable)
Staff Member / Affiliate Type
* Staff members will not normally serve in International Professional positions in the country of their nationality. In addition, in case of a first appointment upon recruitment, the assignment must be outside the staff member’s country of nationality.
In practical terms this means that you are not eligible to apply for International Professional vacancies advertised in the country where you are national of.
Regular > Regular Assignment
Remote work accepted
Target Start Date
Job Posting End Date
November 9, 2023
Standard Job Description
Head of Sub-Office
Organizational Setting and Work Relationships
Head of a UNHCR Sub-Office (HoSO) is a senior managerial position within a given country operation. The incumbent carries the full delegated authority of the UNHCR Representative (or the country Manager) of the country, who will exercise entire supervisory managerial responsibility over the position. The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner. Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative will direct and guide the Head of the Sub-Office to take the most appropriate course of action. Concerning overall physical security concerns, HoSO will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative fully informed.
While the functional responsibility of a Head of a Sub-Office will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies.
As the most senior UNHCR staff member within the given geographical area, he/she is required to liaise with all the relevant senior government officials, security organs in the area, the Head of various Non-Governmental Organisations (both national and internationals based in the area), Civilian/tribal leaders/elders, local opinion makers and the local media net-work to ensure his/her assigned responsibilities are effectively and efficiently discharged.
As the extended field representative of UNHCR at the front line of High Commissioner¿s operations, he/she remain as the effective advocate and assistant to the local authorities to ensure that the respective government authorities in the area implement their conventional responsibilities in favour of refugees and others of concern to UNHCR.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
– Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative.
– Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms.
– Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself.
– Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring of identified assistance activities
– Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis.
– Manage all UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff.
– Ensure that all security measures of UNHCR office (and residential, where ever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country.
– Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency.
– Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one¿s own practice and deeds.
– Prepare and submit regular reports, both verbally and written, to the UNHCR Representative. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party.
– Any other responsibilities/functions deemed necessary or as delegated by the UNHCR Representative of the country in order to meet the level of the services in the organization.
– Represent UNHCR in inter-agency fora and with local authorities in the AOR.
– Enforce compliance with UNHCR¿s global protection, programme, finance, human resources and security policies and standards.
– Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation in coordination with local authorities and NGOs.
– Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
– Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For P4 – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Management Administration, Personnel Administration, Law,
Political Science, International Relation, Economics,
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
In-depth knowledge in all aspects of UNHCR mandate and its Field level application. Applied knowledge of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration. Should be conversant in the current priorities in the organisation and existing mechanisms within the organisation to implement those priorities.
Working experience both in UNHCR HQ and/or a Regional Office and the Field. UNHCR Specific learning/training activities ( i.e. Learning Programme in Management & Operations).
UN-UN/UNHCR Mandate and Global Strategic Priorities
HR-Administration of Staff Contracts and Benefits
PR-International protection concepts and principles
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The candidate(s) for the P4 level Head of Sub-Office post in Afghanistan should have the following solid experience:
– Managing in the IDP context (including cluster system approach).
– Managing in challenging security and operational context.
– Managing an emergency response.
– Negotiating with local/ de facto authorities in politicly sensitive environment.
– Excellent communication and inter-agency coordination skills.
– Good coaching and staff support skills.
Overall, and given the complex working environment in Afghanistan, she/he is required to have extensive experience in managing emergencies, executing, and exercising political and organisational awareness, and working experience with managing multiple stake holders.
UNHCR Afghanistan continues to decentralise its operation, thus, a strong sense of accountability to the persons we serve as well as organisation is required in managing resources, operation, and staff.
Furthermore, ability to effectively communicate with the de facto authorities (DfA) in Afghanistan as well as keeping Country Office, which serves as oversight function, abreast of the development in the Area of Responsibly is essential.
While demonstrating strong leadership, it is essential that the incumbent is also a part of dynamic team, supporting, listening and fully involving her/his colleagues and manage people in collaborative ways.
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations
To view occupational safety and health considerations for this duty station, please visit this link:
Nature of Position:
The Head of Sub Office reports to the Senior Operations Coordinator who is supervised by the Deputy Representative.
SO Mazar-e-Sharif oversees operations in the North/North-East regions of Afghanistan comprised of 9 Provinces. Located in Mazar-e-Sharif city, Balkh province (northern region), the Sub Office ‘s supervises one Field Unit located in Kunduz province (northeastern region). The SO has a total of 40 staff members inclusive of 5 internationals and 35 nationals.
Coverage is in 75 sites with more than 306,000 mixed population some are part of the UNHCR’s Priority Areas of Return and Reintegration. 2 national NGOs in partnership with UNHCR, Partners and works with Provincial Governors.
Living and Working Conditions
Afghanistan is a high risk country with a very complex operational environment, characterized by uncertainty and frequent security incidents. Movement by all personnel is restricted and closely coordinated and monitored by the security officers.
At SOM international staff are accommodated in a MOSS compliant shared accommodation within the office compound where each staff has an independent self-contained room with shared basic facilities. Very basic infrastructure as well as recreational amenities consisting of satellite television and a well-equipped gymnasium are available.
Visits to restaurants, other social venues are prohibited except in UN approved compounds. This highly stressful working environment may prove frustrating to staff members thus capacity for self-care is critical.
A 4 weeks R&R cycle, staff are highly encouraged not to delay. Considering the serious restrictions on staff movement, it is crucial to demonstrate a record of maintaining a positive attitude whenever confronted with adversity and restraints in social life. Staff interested in the position should be mentally, psychologically, and physically fit and ready to face situations when required to be locked down in compound bunkers for an extended period due to security incidents.
FO-Complex field emergency operations
Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Law, Bachelor of Arts (BA): Management, Bachelor of Arts (BA): Personnel Administration, Bachelor of Arts (BA): Political Science
Emergency Management Workshop – UNHCR, Programme Management (PM) 1 – UNHCR
Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned RefugeesCompetencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Political awareness, Strategic planning & visions, Teamwork & collaboration
UNHCR Salary Calculator
Bi-annual Compendium 2023 Part B – October 2023Additional Information
This position doesn’t require a functional clearance