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Youth Program Specialist

United States

Opportunity Deadline

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Job Description

United States

Youth Program Specialist

  • Country: USA
  • Organization: IRC 
  • Deadline: N/A
  • No of Vacancies: N/A

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Visit a caseload of 12-15 clients regularly in their homes (between 5:00-7:30 PM during the academic year for clients in high school and during regular business hours in the summer) to provide mentoring, advocacy and case management services as necessary.
  • Assist the Youth Intake Specialist with client outreach, recruitment, and enrollment.
  • Assist the Youth Services Coordinator with planning and leading group activities for clients through Saturday Learning Series and Girls Groups.

Client Services

  • Conduct client assessments in order to set a baseline for growth and a starting point for service provision.   
  • Establish an individualized service plan with each client on caseload; provide mentoring, guidance, and psychosocial support to aid clients in reaching goals in their service plans. 
  • Facilitate caregiver involvement in minor clients’ education through phone calls, home visits, and other mechanisms, including teaching caregivers how to access their parent portals, attending Parent/Teacher conferences.  
  • Screen clients for emotional distress and mental health; submit referrals to the Mental Health Department. 
  • Facilitate activities with clients to teach positive coping mechanisms.  
  • Track grades and attendance, advocate for and connect high school clients to relevant resources such as counselors, coaches, tutoring programs and extra-curricular activities.  
  • Invite and encourage clients to attend quarterly Saturday Learning Series and Girls’ Group activities. 
  • Collaborate with external organizations and internal departments to connect families to additional resources as necessary (food security, extended case management, immigration, etc) through referrals. 
  • Occasionally provide homework assistance or English tutoring to help clients succeed with their schoolwork.
  • Secure interpretation to provide services and information in the client’s language; Work with interpreters during client appointments.
  • Drive clients to occasional appointments and program activities as necessary.


Compliance Documentation

  • Monitor and track clients’ progress from one grade level to the next as well as immigration status and age.
  • Ensure required intake documents, assessments and service plans are fully completed and updated as appropriate.
  • Maintain comprehensive case notes, update case files, and regularly update service plans to respond to clients’ needs.

Team/Office Participation

  • Participate in all program meetings, staff development activities, and other duties as assigned.
  • Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
  • Comply with all policies, procedures, and protocols of the agency, placing importance on client confidentiality. 

Key Working Relationships:

Position Reports to:  Youth Program Supervisor

Position directly supervises: N/A
Other Internal and/or external contacts: Dallas Education and Learning ManagerYouth Services Coordinator, HQ Youth and Education Technical Adviser

Job Requirements:

  • Bachelor’s degree in social work, education, or related field of study is preferred, or related job experience.
  • Well organized self-starter with excellent problem-solving skills and the proven ability to prioritize duties and manage time effectively. 
  • Strong written and oral and interpersonal communication skills: the ability to communicate effectively with colleagues and partners in a cross-cultural, multi-disciplinary environment.
  • Fluent in English, both spoken and written; Bilingual in a client language (Dari, Pashto, Arabic, Spanish, Swahili) is a plus but not required.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); 
  • Valid driver’s license, access to reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, service provider visits, Saturday Learning Series,etc).


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