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Case Aide

United States

Opportunity Deadline

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Job Description

United States
  • Country: USA
  • Organization: IRC 
  • Deadline: N/A
  • No of Vacancies: N/A

Major Responsibilities:

Responsibilities include, but are not limited to:

  • Transport clients to appointments and deliver goods and supplies to them
  • Pick up newly arriving refugee clients from the airport and take them to their homes; provide basic home safety orientation and provide welcome food to them upon arrival
  • Conduct public transportation orientations
  • Provide interpretation services for refugee clients and IRC staff
  • Support the IRC’s efforts to connect clients with appropriate services
  • Coordinate with the Logistics team to ensure temporary and permanent housing arrangements for clients
  • Report information and updates about clients to the Logistics Manager
  • Other duties as assigned

Job Requirements:

Education: High school diploma strongly preferred; Bachelor’s degree in social work or related field of study preferred.

Work Experience:

  • Minimum of 1 year of relevant experience strongly preferred.
  • Experience working with refugee and/or immigrant populations preferred.

Demonstrated Skills & Competencies:

  • Must be willing and flexible to work varied hours including nights and weekends as assigned Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Desire to work as a team member and in a multicultural workplace.
  • Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired, Burmese, Rohingya, Karen, Kinyarwanda, Swahili, Arabic, Spanish, Sango, Tigrinya, Oromo, Russian, Ukrainian, Pashto, or Dari.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
  • Valid driver’s license and access to a personal, insured vehicle.


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