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Housing Navigator

United States

Opportunity Deadline

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Job Description

United States

Housing Navigator

  • Country: USA
  • Organization: IRC  
  • Deadline: N/A
  • No of Vacancies: N/A

Major Responsibilities:

  • Identify and secure safe, sanitary, and affordable housing for survivors of human trafficking in compliance with established program requirements.
  • Ensure client success with a strong emphasis on empowerment through high quality service that supports clients to thrive in their community.
  • Provide trafficking survivors and their families with access to safe, confidential transitional housing.
  • Provide financial rental and basic needs assistance to clients based on eligibility and need.
  • Provide housing support services to survivor households, including employment, financial education, transportation, counseling, childcare navigation support, and case management, ensuring increased stability and pathways towards healing.
  • Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for trafficking survivors.
  • Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.
  • Ensure that clients are provided the tools they need to meet their established goals and objectives, and that clients successfully transition to permanent, independent housing.
  • Provide follow-up services to clients, including landlord advocacy, case management, employment support, and minimal financial assistance, to ensure a successful and sustainable transition to permanent housing.
  • Build and maintain relationships with various local, state, and federal social services agencies.
  • Inform/train other departments about the process to request the client assistance.
  • Coordinate data collection, reporting, and evaluation processes in partnership with IRC and partners.
  • Assist with the development and implementation of all outreach and training activities to ensure program outcomes and activities are met.
  • Work collaboratively to coordinate training and outreach efforts to community groups, service providers, law enforcement, and vulnerable communities to raise awareness and increase identification of Afghan Survivors Impacted by Combat from a multi-disciplinary perspective.
  • Participate in all program meetings, staff development activities, and fully engages as a member of the team.
  • Participate in meetings and ensure strong collaboration with all IRC departments, both locally and network wide.
  • Complete established training and participate in weekly consultation and/or supervision.
  • Comply with all policies, procedures, and protocols, including Safeguarding and the IRC Way.
  • Other duties as assigned.

Job Requirements:


Bachelor’s or advanced degree in Social Work, Human Services or similar field strongly required comparable related work experience may be substituted. Master’s degree preferred.

Work Experience:

  • 2+ years of related work experience; 1-year minimum working with vulnerable populations.
  • In-depth knowledge of human trafficking issues, trends, laws, and regulations and understanding of victim perspective and needs.
  • Case management and/or victims assistance experience preferred.
  • Experience conducting training and outreach to diverse audiences.

Demonstrated Skills and Competencies:

  • Strong data management skills.
  • Knowledge of financial platforms.
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. 
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. 
  • Excellent written and spoken English skills.
  • Strong organizational skills and detail-oriented.
  • Excellent writing and analytical skills.
  • Public Speaking and/or presentation experience preferred.
  • Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
  • Computer literacy, data base experience preferred.
  • Ability to work independently and be a flexible team player.

Language Skills: 

Fluency in written and spoken English, bilingual ability preferred in Spanish, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.


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