Anti-Trafficking Caseworker

• Country: USA
• Organization: IRC 
• Deadline: N/A
• No of Vacancies: N/A

Major Responsibilities:

Client Service:

• Manage a caseload of 10 – 12 clients at a time.
• Provision of direct, comprehensive case management services to human trafficking survivors to ensure acute needs are met in a timely and culturally appropriate manner for each program participant.
• Assist with grant reporting on program objectives and accomplishments.
• Maintain the organization of the HOPE box folders, Notions, and ensure all internal trackers are up to date and accurate.
• Coordinate with donations staff and caseworkers to ensure clients receive needed donations, and caseworkers are aware of available donations.
• Identify new resources and services in the community. Build partnerships and connect clients with coalition members and providers.
• Attend local coalition meetings and participate in coalition events and trainings.
• Maintain knowledge and understanding laws, regulations, and local issues relating to human trafficking.
• Manage onboarding of new interns and caseworkers.
• Supervise volunteers and interns associated with the program.
• Participate in relevant program meetings, staff development activities, and fully engage as a member of the team.
• Align with all policies, procedures, and protocols of the agency.
• Other related duties as assigned.

Compliance Documentation:

• Maintain comprehensive, up-to-date case-note services log containing detailed information about service provision and conform to contract requirements.
• Ensure compliance with case file management and reporting requirements, including timely data entry in hard-copy files and electronic databases.

Partner Coordination

• Build and maintain relationships with various local, state, and federal law enforcement agencies. With their assistance, develop safety plans/protocols for VOT clients, staff, and the office.
• Participate in relevant partner meetings and engage stakeholders to identify community resources.

Key Working Relationships:

Position Reports to: Anti-Trafficking Coordinator

Other Internal and/or external contacts:

Internal: Caseworker will develop working relationships with direct service providers in the following IRC departments: Economic Empowerment, Immigration, Safety & Wellness, and Community Engagement.

External: Caseworker will develop working relationships with local legal providers, Stanislaus County Social Services, healthcare providers, employment programs, anti-trafficking task forces, relevant consulates, law enforcement, and other community-based organizations to support achievement of program requirements.

Job Requirements:

• Strong commitment to ensuring the success of the IRC mission while adhering to the values of service, accountability, and integrity as defined in the IRC Way.
• Undergraduate degree, preferred, with an emphasis in Social Work, Psychology, or an equivalent field of study. Significant relevant work experience can replace education requirement.
• Approximately 2 years of relevant work experience in social service, case management, human service, or related fields. Experience should include a minimum of one year providing direct service to underserved communities. Excellent understanding of case management principles.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Proven ability to contribute both independently and as a key team member.
• Compassion towards and understanding of unique needs of survivors of trafficking.
• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA) of October 2000, accompanying regulations, reauthorizations and related policies concerning trafficking strongly preferred.
• Excellent organizational and case-file document management skills.
• Working knowledge of legal providers, social services, public benefits, community organizations, health care systems, and related human services in the service region strongly preferred.
• Must be able to assist clients solve difficult problems under pressure.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Must be able to consistently work towards self-sufficiency with all clients.
• Proven ability to contribute both independently and as a key team member.
• Fluency in written and spoken English required. Fluency in spoken Spanish strongly preferred.
• Reliable transportation and valid driver’s license; willingness to transport clients.

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