Clinical Service Coordinator Intern

• Country: USA
• Organization: IRC 
• Deadline: N/A
• No of Vacancies: N/A

RESPONSIBILITIES: 

•  Assist individual clients with overcoming barriers preventing them from accessing services
•  Address barriers that prevent clients from accessing quality and culturally appropriate care in a systematic and strategic way.
•  Conduct surveying and case noting in a timely manner
•  Practice sensitivity to cultural and personality differences of clients by respecting their beliefs and values.  
•   Conduct outreach with local agency to build on resources and create partnerships 
•  Assist clinical coordinator to provide care follow-up and coordination.
•  Assist with client screening to identify clients who need additional psychological or psychosocial support. 
•  Assist with client screening to help determine the appropriate referral for therapeutic services.
•  Complete appropriate referrals to community agency.
•  Collaborate with community agencies to support clients receiving services.
•  Other relevant program support duties, as assigned.

LEARNING OUTCOMES: This internship provides case management, care coordination, and advocacy experience in a community agency setting. Under direction of a supervisor, interns get practice in cross-cultural assessment, outreach, resource provision, documentation, in-service training, and data collection. 

• Knowledge of the role of racial, ethnic, and cultural heritage; nationality; socioeconomic status; family structure; age; gender; sexual orientation; religious and spiritual beliefs occupation physical and mental status and equity issues in a community social work setting.
•  Understand the roles of community social workers and the relationship between social workers and other professionals in a community agency setting.
•  Demonstrate an understanding of ethical and legal considerations specifically related to the practice of community social work and engage in appropriate ethical behavior.
•  Understand and demonstrate basic and advanced service skills with a variety of clients with diverse cultural backgrounds, presenting problems and trauma.
•  General principles of assessment and an understanding of symptoms to look for when conducting a mental health screening.
•  Evaluate effectiveness of intervention(s) provided.
•  Prepare and maintain records required.
•  Learn to use individual supervision effectively. 
•   Learn critical thinking and organization skills.
•  Learn problem solving and advocacy skills on behalf of clients. 
•  Demonstrate the ability to communicate and collaborate with various professionals and stakeholders. 

REQUIREMENTS:

• Ability to obtain an AZ Level One Fingerprint Clearance Card
• Bachelor’s or master’s level focus on public health, counseling, social work, or education is strongly encouraged but is not a limiting factor
• Willingness to make initiative to achieve goals.
• Demonstrate cultural humility and an understanding of trauma-informed care.
• Ability to communicate effectively with clinical team, clients, and staff.
• Experience with vulnerable populations preferred, in particular, psychological trauma due to war, displacement, violence, and persecution.
• Desire to work with an ethnically diverse international population in innovative ways.
• Ability to work effectively with partners, colleagues, and clients in a cross-cultural, team-based environment.
• Ability to present oneself in an appropriately personable and professional manner to clients and staff.
• Ability to be both consistent and flexible as circumstances warrant.
• Ability to receive and utilize constructive feedback regarding performance, presentation and relationships with others.
• Strong written and verbal communication skills.
• Strong computer skills.
• Proficiency in a second language spoken by the client base strongly preferred but not required.
• A positive attitude and a desire to learn and adapt traditional clinical skills to meet the needs of a diverse client base.
• A vehicle, current driver’s license and valid insurance.

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