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Clinical Service Coordinator Intern

United States

Opportunity Deadline

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Job Description

United States

Clinical Service Coordinator Intern

  • Country: USA
  • Organization: IRC 
  • Deadline: N/A
  • No of Vacancies: N/A


  •  Assist individual clients with overcoming barriers preventing them from accessing services
  •  Address barriers that prevent clients from accessing quality and culturally appropriate care in a systematic and strategic way.
  •  Conduct surveying and case noting in a timely manner
  •  Practice sensitivity to cultural and personality differences of clients by respecting their beliefs and values.  
  •   Conduct outreach with local agency to build on resources and create partnerships 
  •  Assist clinical coordinator to provide care follow-up and coordination.
  •  Assist with client screening to identify clients who need additional psychological or psychosocial support. 
  •  Assist with client screening to help determine the appropriate referral for therapeutic services.
  •  Complete appropriate referrals to community agency.
  •  Collaborate with community agencies to support clients receiving services.
  •  Other relevant program support duties, as assigned.

LEARNING OUTCOMES: This internship provides case management, care coordination, and advocacy experience in a community agency setting. Under direction of a supervisor, interns get practice in cross-cultural assessment, outreach, resource provision, documentation, in-service training, and data collection. 

  • Knowledge of the role of racial, ethnic, and cultural heritage; nationality; socioeconomic status; family structure; age; gender; sexual orientation; religious and spiritual beliefs occupation physical and mental status and equity issues in a community social work setting.
  •  Understand the roles of community social workers and the relationship between social workers and other professionals in a community agency setting.
  •  Demonstrate an understanding of ethical and legal considerations specifically related to the practice of community social work and engage in appropriate ethical behavior.
  •  Understand and demonstrate basic and advanced service skills with a variety of clients with diverse cultural backgrounds, presenting problems and trauma.
  •  General principles of assessment and an understanding of symptoms to look for when conducting a mental health screening.
  •  Evaluate effectiveness of intervention(s) provided.
  •  Prepare and maintain records required.
  •  Learn to use individual supervision effectively. 
  •   Learn critical thinking and organization skills.
  •  Learn problem solving and advocacy skills on behalf of clients. 
  •  Demonstrate the ability to communicate and collaborate with various professionals and stakeholders. 


  • Ability to obtain an AZ Level One Fingerprint Clearance Card
  • Bachelor’s or master’s level focus on public health, counseling, social work, or education is strongly encouraged but is not a limiting factor
  • Willingness to make initiative to achieve goals.
  • Demonstrate cultural humility and an understanding of trauma-informed care.
  • Ability to communicate effectively with clinical team, clients, and staff.
  • Experience with vulnerable populations preferred, in particular, psychological trauma due to war, displacement, violence, and persecution.
  • Desire to work with an ethnically diverse international population in innovative ways.
  • Ability to work effectively with partners, colleagues, and clients in a cross-cultural, team-based environment.
  • Ability to present oneself in an appropriately personable and professional manner to clients and staff.
  • Ability to be both consistent and flexible as circumstances warrant.
  • Ability to receive and utilize constructive feedback regarding performance, presentation and relationships with others.
  • Strong written and verbal communication skills.
  • Strong computer skills.
  • Proficiency in a second language spoken by the client base strongly preferred but not required.
  • A positive attitude and a desire to learn and adapt traditional clinical skills to meet the needs of a diverse client base.
  • A vehicle, current driver’s license and valid insurance.


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