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Employer Engagement Supervisor

United States

Opportunity Deadline

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Job Description

United States

Employer Engagement Supervisor

  • Country: USA
  • Organization: IRC 
  • Deadline: N/A
  • No of Vacancies: N/A
  • Category: Supervisor
  • Job Type: N/A
  • Salary: N/A
  • No of Jobs: N/A
  • Education: Bachelor
  • Experience: 4 years
  • Gender: Both

Major Responsibilities:               

Key Working Relationships:

Position Reports to: Workforce Development Manager

Position directly supervises: Job Developer

Responsibilities may include, but are not limited to:

  • Lead the development and cultivation of partnerships with area employers in order to identify appropriate employment opportunities for clients;
  • Partner with employers to develop workplace-based training opportunities for IRC partners
  • Develop and maintain relationships with key stakeholders including trade groups, industry associations, labor unions, chambers of commerce, and local workforce boards.
  • Supervise and coordinate office-wide provision of individual and group job readiness training and employment services for employment program participants  
  • Develop and implement a strategy and workplan to educate employers on the merits of hiring refugees and immigrants and relevant right to work documentation;
  • Monitor job performance, wage level, and employer/employee satisfaction;
  • Achieve monthly, quarterly, and annual job placement and partnership development goals;
  • Act as a liaison between the IRC, employers, clients, and community partners;
  • Represent IRC Oakland at relevant job development opportunities such as job fairs, community event, job site tours, etc;
  • Determine specific, appropriate employment opportunities and assist clients in accessing these opportunities by guiding them through the hiring process;
  • Customize clients’ resumes to fit identified opportunities;
  • Assist job seekers in completing applications and new hire paperwork;
  • Assist clients and employers with any post placement issues and continuing employment needs;
  • Ensure timely and accurate compliance on all reporting requirements, including database management, case noting, and file maintenance;
  • In collaboration with Job Developer, design and implement volunteer and client-facing sector-specific workshops;
  • Other duties as assigned.

Job Requirements:

  • Bachelor’s degree in relevant field required; Master’s degree preferred
  • 4+ years’ experience in the non-profit, recruiting, or social services sector preferred
  • Prior experience working with limited-English-proficient and low-income populations preferred
  • 2-4 years’ experience with employment counseling, case management, or coaching required
  • Strong written and verbal communication skills, including ability to make presentations


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