Extended Services Supervisor

• Country: USA
• Vacancies No: N/A
  
• Salary: N/A
• No of Jobs: N/A
  
• Education: Bachelor’s degree
• Experience: 2 years
  
• Gender: Both

Major Responsibilities:

• Manage the anti-trafficking and intensive case management direct service staff in accordance with IRC’s people manager standards.
• Distribute caseloads and manage the provision of program services.
• Coordinate the delivery of Preferred Communities Intensive Case Management (ICM), Office for Victims of Crime (OVC) Human Trafficking Victim Service Program, the Trafficking Victim Assistance Program, NRC-RIM project and other special health or related projects, to ensure compliance with all program standards and grant requirements.
• Ensure accurate tracking of referral needs and service coordination/utilization according to funder and partnership requirements.
• Serve as the contact point, advocate, and informational resource for clients, staff, and community resources.
• Work across teams (economic empowerment, resettlement, youth, immigration legal services) to holistically design intervention and support service models on behalf of each client.
• Maintain a resource guide of appropriate support services for populations served.
• Create ongoing processes for internal and external service providers to determine clients’ unmet service needs and request the level of service coordination support desired at any given point in time.
• Develop and maintain partnerships with community organizations for referral of clients as needed.
• Conduct and facilitate regular case review meetings, and all other administrative meetings as required.
• Review files and ensure that all electronic case files are maintained in accordance with all contract requirements and all reports required are submitted timely and in accordance with guidelines.
• Other duties as needed and assigned.

Job Requirements:

Education: Bachelor’s degree required; preferably in social work, public health, or a related field of study. Master’s degree in social work or public health desirable. 

Work Experience:

• 3 years of related professional experience in human services field required. 
• 3 years of supervisory experience strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.

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