Case Aide

• Country: USA
• Vacancies No: N/A
  
• Salary: N/A 
• No of Jobs: N/A
  
• Education: High School 
• Experience: 1 year
  
• Gender: Both

Major Responsibilities:

Responsibilities include, but are not limited to:

• Support with the enrollment process of newly arrived Refugees, Asylees, Cuban and Haitian Entrants, and Ukrainian and Afghan Parolees.
• Support efforts to link clients with appropriate educational, health, and social services.  Assist clients to attain their established goals, address challenges, and utilize available resources.
• Support casework teams in the preparation of documentation and other requirements for clients to gain access to essential public benefits.
• Detail client interactions in accordance with program requirements. Input client information in database(s) and assist with the management of program materials and tools.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• May provide interpretation services as needed.
• Other duties as assigned.

Job Requirements:

Education: High school diploma strongly preferred; bachelor’s degree in relevant field preferred.

Work Experience:

• Minimum of 1 year of relevant experience strongly preferred.
• Experience working with refugee and/or immigrant populations preferred.

Demonstrated Skills & Competencies:

• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• High attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired (Haitian Creole, Spanish, Ukrainian, Dari).
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

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