About Employment Specialist – INGO Jobs in the USA:
**IRC Background:** Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees, and rebuilding lives in the wake of disaster. Through 29 regional offices in cities across the United States, the IRC helps refugees resettle and become self-sufficient. For almost 30 years, the IRC has been resettling refugees in Sacramento, California, offering welcome and placement assistance to newly arrived refugees. The office resettles over 1,000 refugees each year and offers a variety of additional services to help refugees and IRC clients from the time they arrive until they leave.
Purpose:
The Employment Specialist helps newly arrived refugees prepare for and attain financial self-sufficiency through employment. The Employment Specialist is in charge of monitoring and documenting service delivery, collaborating with team members, and meeting performance objectives. Specifically, the Employment Specialist provides services that include employment preparation, job readiness training, placement support, career enhancement services, and follow-up services. This position also works within a team to maintain and nurture existing employer relationships. This position reports to the Employment Supervisor.
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Accountabilities:
- Clients qualified for employment services get extensive intake, evaluation, orientation, and pre-employment/job readiness education.
- Providing job counseling and case management support to newly arrived refugees.
- Delivering group and one-on-one job readiness workshops that teach clients the fundamental skills needed to improve their employability, such as cultural and workplace orientation, mock interviews, resume creation, and job skills development sessions.
- Developing comprehensive employment plans for each employable adult.
- Maintaining accurate attendance, assessment, and service provision records, both digital and physical.
- Developing and cultivating long-term relationships with area employers in order to identify appropriate employment opportunities for clients.
- Identifying specific employment prospects that are acceptable for clients and aiding clients in gaining access to these opportunities by guiding them through the recruiting process.
- Monitoring client job performance, wage level, and employer/employee satisfaction.
- Assisting clients and employers as necessary with post-placement issues and continuing employment needs.
- Maintaining all reporting needs, including database management, case notes, and file maintenance, in a timely and correct manner.
- Additional responsibilities may be allocated.
Qualifications:
- Bilingual in English/ Ukrainian or Russian
- Bachelor’s degree in social work or related field of study; or equivalent work experience preferred.
- Experience with the US job search process and the ability to effectively coach clients through the complex process of getting employment are required.
- Familiarity with the Sacramento job market is strongly preferred.
- Ability to work in a team and supervise volunteers and interns.
- Proven track record of achievement of goals and good collaboration with all levels of staff in a fast-paced, multi-cultural setting.
- Demonstrated success working and communicating effectively in a multicultural environment.
- Proven ability to contribute both independently and as a key team member.
- Self-starter with strong problem-solving abilities and the ability to multitask, prioritize assignments, and manage time effectively.
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and online databases.
- A valid driver’s license, access to a reliable vehicle with current insurance, and the willingness to travel within the service delivery region on a regular basis are required.
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