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Global ICT Specialist


Opportunity Deadline


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Job Description

2 Year
Male, Female, Both
Master Degree


  • Organization: UNDP – United Nations Development Programme
  • Location: Copenhagen
  • Grade: Mid level – IPSA-10, International Personnel Services Agreement
  • Occupational Groups:
    • Information Technology and Computer Science
  • Closing Date: 2023-05-02


UNDP Programe is well arranged and manifestly image Albania’s improvement priorities articulated in the National Strategy for Development and Integration as well as in the Albania-United Nations Sustainable Development Cooperation Framework 2022-2026. Our Programme is alike with the UNDP Global Strategic Plan. It is  contributed towards the European Union Integration Agenda through several European Union acquis chapters. The Programme contributes to the goals of several Sustainable Development Goals. Furthermore, Drawing on its reputation and strength as a UN system integrator for Agenda 2030 and trusted impartial partner, UNDP will set economic transformation and eradication of multidimensional poverty and establish systems that address risks disasters and social injustice within the SDGs. In addition ,The key component of UNDP’s means will be integration and innovation.


  • Engineering Operation: The Global ICT Specialist will be responsible for performing engineering research for IT infrastructure development.
  • Troubleshooting and Resolution: The Global ICT Specialist will be setting technical supply resolve issues relevant to network and connectivity utilizaing standard procedures to troubleshoot and resolve any issues concerning the infrastructure.
  • Moreover, Alarm handling and escalation: The Global ICT Specialist is responsible to handle incoming incidents through UNall ITSM platform and monitor alarms sent by NMS/dashboard.
  • Furthermore, Capacity building and field operation support: Conduct capacity building exercises by hosting global webinars, trainings, and on-site operational support.

APPLY ALSO: https://unjobs.asia/jobs/communications-intern/


  • Master’s degree in electronic engineering, Computer Science, Data Science or relevant major; Bachelor’s degree with additional 2 years of experience can be accepted in lieu of Master’s Degree.
  • Master’s Degree with 5 year(s) experience or Bachelor’s Degree with 7 year(s) experience preferably in the area of  ICT and IT
  • Proficiency in English is mandatory;
  • Proficiency in one or more additional UN languages will be an advantage.


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