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NGO Jobs in USA-Economic Empowerment Supervisor

United States

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Job Description

2 Year
Male, Female, Both
Bachelor Degree
United States

About Organization

The International Rescue Committee (IRC) is a global humanitarian aid organization that provides assistance to people affected by conflict and disaster around the world. The IRC was founded in 1933 at the request of Albert Einstein to provide aid to refugees fleeing Nazi Germany.

Today, the IRC operates in over 40 countries and provides emergency relief, resettlement assistance, healthcare, education, and other support services to millions of people affected by conflict and disaster. The organization focuses on delivering aid in the most difficult and hard-to-reach areas, often working in partnership with local communities and organizations to build long-term resilience and sustainable solutions.

The IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The organization is committed to providing high-quality assistance and innovative solutions to the world’s most pressing humanitarian crises, and to advocating for policies that promote safety, dignity, and respect for all people.

About NGO Jobs in USA-Economic Empowerment Supervisor

The task of supervising and improving the delivery of economic empowerment services to IRC members falls within the purview of the Economic Empowerment Supervisor. Programs include Refuge Cash Assistance (RCA), which gives cash benefits to newly arrived populations, and Financial Capability programming, which offers participants financial counseling and coaching in areas such as budgeting, public benefits screening, and credit counseling. Liaison services are also provided to connect clients to suitable financial products through CEO at IRC. The Economic Empowerment Supervisor oversees a group of staff and AmeriCorps members, conducts quality control for both service delivery and contractual compliance, and makes sure program goals are accomplished.

Responsibilities of the NGO Jobs in USA-Economic Empowerment Supervisor

Staff Management:

  • Provide leadership, development support and supervision to direct service staff by leading team meetings; providing individual supervision, coaching and goal setting; managing workload and prioritizing tasks; and helping staff troubleshoot challenges.
  • Ensure compliance of self and financial capability and RCA team with all policies, procedures, and protocols of the agency.

Client Services:

  • Actively participate and oversee the implementation and management of programs to ensure all program requirements and IRC standards of care are met.
  • Track enrolled clients utilizing proprietary database systems to ensure services are provided in a timely manner and properly documented.
  • Maintain close communication with staff regarding challenging cases and carry out timely, professional interventions to ensure appropriate service delivery.
  • Identify opportunities to advance gender equality with a focus on increasing access for female participants.
  • Develop and cultivate long term relationships with area partners to identify appropriate partnership options for programs.

Compliance Documentation:

  • Ensure all programs fulfill funder and agency requirements for documentation, case files, data tracking and other areas of administrative compliance.
  • Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews.
  • Monitor progress towards programmatic performance requirements and encourage the program teams towards these goals. This includes program implementation, oversight, monitoring and evaluation for all grants in the portfolio.
  • Produce high-quality program reports for IRC headquarters and funders in a timely manner.
  • Assist in grant writing activities and development of new program opportunities.

Team/Office Participation:

  • Participate in program meetings, staff development activities.
  • Work as part of a team to provide comprehensive, strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
  • Represent IRC’s Economic Empowerment program in the local community; develop and maintain strategic partnership with community organizations such as: financial opportunity centers, housing agencies providing pathways to home ownership, workforce boards, chamber of commerce, community colleges and other providers of workforce education services, employer partners, mentors, key donors, and other relevant stakeholders.
  • Other duties as assigned.

Requirements of the NGO Jobs in USA-Economic Empowerment Supervisor


  • B.A. from an accredited university is necessary, ideally in social work, human services, or a closely related subject.


  • Relevant professional experience in human services field required; minimum of 2-3 years’ experience strongly preferred.
  • Experience supervising, supporting, and training staff.


  • proficient in the language(s) used by the client group; fluency in both spoken and written English is preferred.

How to Apply?

To apply, you will need to create an online profile and complete an online application form, which includes your personal information, education and work experience, and a cover letter. It’s important to tailor your application to the specific job you are applying for and highlight your relevant skills and experiences.

In addition to submitting your application online, you may also be required to provide additional documents such as a resume, references, and academic transcripts. You may also need to participate in interviews or assessments as part of the selection process.

IRC offers a range of jobs across different sectors and regions, and the application process may vary depending on the position and location. Therefore, it is recommended that you read the job description carefully and follow the instructions provided in the job posting.


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