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Operations Associate at UNDP Jordan


Opportunity Deadline


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Job Description

6 Year
Male, Female, Both
High School Diploma


  • Organization: UNDP – United Nations Development Programme
  • Location: Amman
  • Grade: Level not specified – Level not specified
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Volunteerism
  • Closing Date: 2023-05-31


UNDP Programe is well arranged and manifestly image Albania’s improvement priorities articulated in the National Strategy for Development and Integration as well as in the Albania-United Nations Sustainable Development Cooperation Framework 2022-2026. Our Programme is alike with the UNDP Global Strategic Plan. It is  contributed towards the European Union Integration Agenda through several European Union acquis chapters. The Programme contributes to the goals of several Sustainable Development Goals. Furthermore, Drawing on its reputation and strength as a UN system integrator for Agenda 2030 and trusted impartial partner, UNDP will set economic transformation and eradication of multidimensional poverty and establish systems that address risks disasters and social injustice within the SDGs. In addition ,The key component of UNDP’s means will be integration and innovation.


The duties for Operations Associate at UNDP Jordan  are :

UN Volunteer deployment
  • Deliver regional deployment services in adherence to established UNV practices, regulations and policies;
  • Engage in deployment activities and correspond with third parties as needed to support timely volunteer deployment, as per corporate key implementation indicators;
  • Review documents, obtain relevant clearances and confirm Entry on Duty for selected candidates;
  • Issue offers and contracts, as per set standards;
  • Method pre-departure entitlements;
  • Enforce agreed standard communications and processes related to UN Volunteer deployment;
  • Alert manager about deficiencies or risks and liaise with Regional Offices and Field Units on exceptional situations and provide guidance on applicable regulations, rules and policies to ensure full compliance with accountability framework;

 Volunteer Deployment Coordination and specialized help 

  • Keep appropriate parties updated on status of deployment and negotiate adjustments when required;
  • Simplify timely resolution of queries related to volunteer deployment;
  • Assemble deployment specificities of countries in the portfolio to facilitate fast and smooth deployment of UN Volunteers;
  • Determine shortfalls (clearances, visas, etc.) in UNV’s deployment for specific countries, regions and profiles and support deployment efforts to satisfy specific partner demand;
  • Liaise with other team partners in the VSC, the Regional Office and Field Units to keep abreast of evolving demand for UN Volunteer deployment in the region;

Facilitation of knowledge building and sharing

  • Supply input to the design of training materials and corporate activities towards building the deployment capacity of UNV personnel;
  • Synthetize lessons learned in UN Volunteer deployment with the purpose to improve VSC timeliness and quality delivery;
  • Make donations to knowledge networks and communities of practice;
  • Supply input on deployment policies, systems and processes for the purpose of continuous improvement;
  • Serve on a rotational base as a focal point for VSC on various topics;
  • Conduct other administrative duties as may be required.


The requirements for Operations Associate at UNDP Jordan  are :

  • Secondary education with specialized training in human resources, business administration or connected areas;
  • A university  degree in human resources, business, or public administration, or connected areas is desirable but is not a requirement.
  • 6 years of relevant background in personnel and/or business management;
  • Alternatively, a  Bachelor’s degree in a appropriate field in combination with 3 years of experience in personnel
    and/or business management may be accepted;
  • Background in MS Office 365;
  • Background working in web-based administration/CRM systems would be an asset;
  • Background working with Salesforce Service Cloud would be an asset;
  • Background in an international or non-profit context would be an asset;
  • Experience operating with volunteers would be an asset;
  • Fluency in English;
  • Command in another official UN language and/or another dominant language in the region would be an asset.


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