Requisition ID: req45502

Job Title:  Supervisor of cases of protection and empowerment of women in Honduras.

Sector: Women Protection & Empowerment

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Honduras

Work Arrangement:

Job Description

CONTEXT:
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disasters to survive, recover and gain control of their future. Founded in 1933, at the request of Albert Einstein, IRC works with people forced to flee war, conflict and disasters and the host communities that support them, as well as those who remain within their homes and communities. Currently, IRC works in more than 40 countries and 22 US cities, restoring safety, dignity and hope to millions of uprooted people struggling to survive. IRC leads the “From Harm to Home” transition.

In response to the ongoing situation of violence and danger in the North Central American countries, the IRC returned in 2017 in El Salvador and in 2019 in Honduras and Guatemala, to help meet acute needs. Prioritizing the most vulnerable populations such as women, girls, adolescents, the LGBTI community, people displaced by violence and people returning to the country after deportation and humanitarian response in emergencies, among others. The IRC in Honduras focuses on providing humanitarian programming, primarily through strengthening local civil society organizations, community services, and the Honduran government.

POSITION DESCRIPTION:
The WPE Case Management Supervisor will support strategic coordination with state, governmental institutions and national and international non-governmental organizations to carry out case management, having within their assignments: The creation and strengthening of inter-institutional
alliances by through participation in strategic coordination spaces.
He/she will be in charge of supervising the team of case managers for the correct implementation of the program to respond to the needs of the population of interest.
Provide due follow-up to cases sent to IRC, for correct internal and external linking in order to provide a comprehensive response to users.

ORGANIZATIONAL RELATIONSHIP:
The organizational focal point of the WPE Case Management Supervisor for the coordination of activities related to the position will be the Women’s Protection and Empowerment Manager and the WPE Senior Officer.

POSITION FUNCTIONS:
Monitor the quality of care and case management services
Provide training and mentoring to the case management team through planning created for the duration of the projects.
Provide case management team support by following activities and monthly visits to intervention sites of implementing partners or allied institutions.
Consolidation of internal and external case referral plan.
Provide technical recommendations on how best to address the protection needs of people on the move and people at risk through recommendations on programmatic interventions based on continuous analysis of implemented activities.
Make implementation monitoring reports and visits to municipalities.

Technical Quality
Conduct audits of case management files and ongoing supervision of case management staff
Support the rollout of the case management program, ensuring the correct structures are in place prior to implementation (e.g. referral pathways, mapping of safe spaces, key actors, etc.).
Provide relevant training to the case manager team during implementation (training needs should be identified through ongoing assessment of team needs) Ensure
case managers are equipped with referral and case management systems information for the proper identification and referral of cases of persons at risk of being harmed and forced to move, and that these processes are activated in a timely manner, in accordance with best practices and IRC policy.
Identify additional training needs while implementation is underway.
Work closely and coordinate with governmental and non-governmental entities, ensuring that case referrals through focal points have the necessary follow-up.
Ensure regular communication with the Women’s Protection and Empowerment Management to integrate appropriate technical priorities into the program design, in order to provide recommendations on program adjustments based on the achievements and challenges encountered.
Conduct feedback surveys to case management clients

Supervision and Staff Development
Provide support, advice, direction regarding the case management program to the country team.
The case manager is available for consultation in emergency situations.
Provide day-to-day supervision of case manager activities.
Ensure staff trained and prepared for case management role and responsibilities.
Work closely with other senior staff to monitor the quality of service for children, girls, women.
Ensure timely completion and submission of monthly hours worked reports and annual work performance reviews.
Monitor and manage staff stress through self-care sessions

Monitoring Grants and Reports
Monitor and consolidate the information collected by case managers
Weekly and monthly reporting of beneficiaries served by case managers.
Constantly monitor and evaluate cases referred to implementing partners; Promptly report concerns or incidents to IRC Safeguarding Officer and liaise with trusted community leaders and other external parties as necessary to maintain and/or improve delivery for IRC programs.

Coordination and Representation
Search and participation in strategic coordination spaces at appropriate levels to contribute to the management and support of the case management program.

Qualifications

QUALIFICATIONS:
Professional in the humanities or social area such as Social Worker, Psychologist, Sociologist, or other relevant area.
Experience in Case Management with survivors of violence.
At least 3 years of experience supervising a multidisciplinary team for the management and provision of direct services to high-risk populations.
Verifiable experience in working with populations in a context of vulnerability, internal displacement, migration, gender-based violence, child protection, etc.
Knowledge of the human rights approach, gender equality and its application with people in vulnerable situations.
Knowledge of the national and international legal framework to guarantee the rights of the population of women and children.
Knowledge and experience in working and coordinating with national and international partner organizations.
Must know and use effective techniques for managing multidisciplinary personnel.
Good knowledge of computer software, Excel, virtual media, among others.
English is a plus
Knowledge of GBVIMS is a plus

STANDARDS:

Standards of Professional Conduct: IRC and IRC workers must adhere to the values ​​and principles outlined in the IRC Way – Standards for Professional Conduct. These are integrity, service, responsibility and equality. In accordance with these values, the IRC operates and enforces policies on beneficiary protection from exploitation and abuse, child safeguarding, workplace harassment, fiscal integrity, and anti-retaliation.

Gender Equality: IRC is committed to reducing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce, including parental leave, gender-sensitive safety protocols, and other supportive benefits and subsidies.

Equal Opportunity Employer: IRC is an equal opportunity employer. The IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

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