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Ukrainian Response Caseworker

United States

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Job Description

1 Year
Male, Female, Both
Bachelor Degree
United States

Ukrainian Response Caseworker

Requisition ID: req45506

Job Title: Ukrainian Response Caseworker

Sector: Social Work

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 25.51 – 26.30 Hourly

Location: Sacramento, CA USA

Work Arrangement: Hybrid

Job Description

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. Domestically, our offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

Job Overview: The Ukrainian Response Caseworker is responsible for providing case management to Ukrainian nationals or individuals affected by Russia’s invasion in Ukraine. It is a role requiring both expertise and comfortability working with vulnerable populations. Along with providing direct case management services, the caseworker links Ukrainian/Russian humanitarian parolees to resources in the community and acts as the primary point of coordination for referrals. The caseworker is expected to also stay connected with community partners and new resources for those in need of aid.

Major Responsibilities:

  • Provide comprehensive, client-centered case management services including but not limited to accessing public benefits, housing, mental health services, medical care, referrals to community service providers, and assistance with booking appointments and scheduling transportation and interpretation.
  • Conduct intake services with clients to assess needs. Develop holistic service plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
  • Work with IRC staff to ensure client integration and referrals across programming.
  • Maintain case file documentation, including clear and concise case notes.
  • Maintain internal tracking systems and data collection.
  • Assist with reporting on program objectives and accomplishments.
  • Maintain up to date knowledge of program requirements.
  • Identify new resources and services in the community, and work to connect clients to available resources.
  • Participate in all program meetings, staff development activities, trauma-informed care trainings, and fully engages as a member of the team.
  • Comply with all policies, procedures, and protocols of the agency.
  • Stay up to date with all U.S. immigration policy changes and developments, as well as local issues relating to immigrants.
  • Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
  • Other related duties as assigned.

Key Working Relationships:

Position reports to: Ukrainian Response Supervisor

Position directly supervises: N/A

Indirect Reporting: Other Internal and/or external contacts:

Internal: IRC Employees and program departments across Sacramento

External: IRC partners and other community agencies

Job Requirements:

  • Associate or BA degree with an emphasis in Social Work, Migration Studies, Public Health, Refugee Studies, Development, Immigration Law, or an equivalent field of study; or 1+ years of related professional experience; preferably with asylum-seeking families, refugees, internally displaced persons, or individuals without status.
  • Previous case management and/or victims assistance experience in a social service, non-profit setting preferred.
  • Previous multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds strongly preferred.
  • Understanding of the U.S. immigration system and the rights of immigrants.
  • Comfortability collaborating with governmental agencies and community providers.
  • Strong English and Russian or Ukrainian written and verbal communication skills is required.
  • Strong computer skills required. Prior experience using data and tracking systems strongly preferred.
  • Strong ability to multi-task and juggle various competing priorities.
  • Attention to detail and ability to organize and track large amounts of information efficiently and accurately.
  • Strong partnership building skills.
  • Commitment to teamwork and collaboration across all of IRC’s programs.
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.

Working Environment: A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. May require weekend and/or evening work.


Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. 

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. 

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles. 


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