About INTERN – ICT [Temporary]:
This internship is at the Office of Information and Communications Technology Services Section’s Division of Publications, Conferences, and Knowledge Management (ICTSS). The internship is UNPAID and full-time (five days per week for 35 hours) for a minimum of four (4) months with the possibility of being extended for up to six (6) months. Interns will work in the Publications, Conference, and Knowledge Management Division, Office of Information and Communications Technology Services Section, under the supervision of the Chief, ICTSS or his designated employees (ICTSS).
Have a demonstrated and keen interest in the work of the United Nations and have a personal
commitment to the ideals of the Charter.
The UNECA is charged with promoting the economic and social growth of its member countries, as well as intra-regional integration and international collaboration for Africa’s development.
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The incumbent is responsible for the following duties in the Publications, Conference, and Knowledge Management Division (PCKMD), Information and Communications Technology Services Section (ICTSS) under the direct direction of the Chief, ICTSS: Everyday tasks will vary depending on the individual’s background, the intern’s designated office, and the length of the internship. Examples of duties to be performed may include the following:
- Help with the administration, management, maintenance, and support of the ECA Enterprise Network infrastructure, which includes core, distribution, and access layer switches, as well as other network-related solutions.
- Assist to configure network devices: routers, layer three switches, content engines, wireless bridges, and access points for the campus network infrastructure.
- Assist in the administration, management, and maintenance of network management and monitoring solutions (HP Openview: Network Node Management module (NNMi) and server operations manager module (OVOW), CiscoWorks LAN Management Solution (LMS), MRTG, Cacti, and Manage engine Netflow analyzer for bandwidth monitoring, Big brother for device connectivity monitoring, and GSX for Domino).
- Assists to monitor the network devices’ health, identify faults and manage and troubleshoot problems proactively
- Assists in deployment, management, and maintenance of security systems which includes Firewalls, DMZs, Intrusion Prevention/Protection Systems, Proxies, Content Filters, and Authentication servers, ensuring secured and the delivery of high-quality and availability of network services, and seamless connectivity based on UNECA Network Security Policies.
- Monitors network security system availability and performance to ensure their continued effectiveness.
- Assists to deploy, install and configure the server’s OS and server applications
- Helps with the installation of new/rebuilt servers and the configuration of hardware, peripherals, services, settings, directories, storage, and so on in compliance with standards and project/operational needs.
- Apply OS patches and upgrades regularly, and upgrade administrative tools and utilities
- Configure / add new services as necessary
- Assist in increasing the functionality of websites.
- As directed by the Supervisor, conduct various research and related issues by collecting, analyzing, and presenting statistical data and other information acquired from various sources.
- Reviewing and documenting internal operational processes to assist in optimization;
- Preparing training materials, user requirements, and specifications;
- Attending and supporting the preparation of meetings, conferences, workshops, and other events;
To be eligible for an internship with the United Nations Internship Programme, the following conditions must be met:
1. Applicants must meet one of the following requirements:
(a) Be enrolled in a graduate school program (second university degree or higher);
(b) be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent); or
(c) have a university degree (as indicated above) and, if selected, must begin the internship within one year of graduation;
2. Be computer literate in standard software applications;
3. Have a demonstrated capacity to successfully communicate with people from diverse cultural origins and ideas, including a desire to strive to understand and tolerate opposing points of view.
To apply for the United Nations Internship Programme, no prior work experience is required. Throughout your internship, your training, education, advanced course work, or abilities should help the United Nations.
The working languages of the United Nations Secretariat are English and French. Fluency in English is necessary for this listed employment. Knowing another official UN language is advantageous.
Potential candidates will be contacted by the hiring manager directly for further consideration. Due to the large number of applications received, only successful candidates will be contacted.