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NGO Jobs in Syria-Deputy Country Director Program Quality


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Job Description

7 Year
Male, Female, Both
Master Degree

About Organization

Leading NGO Relief International (RI) works in 16 countries to alleviate poverty, guarantee well-being, and advance dignity. Our expertise is in reacting to natural catastrophes, humanitarian emergencies, and persistent poverty in vulnerable environments.

Relief International blends development and humanitarian strategies to deliver urgent aid while creating the foundation for a lasting impact. We refer to this strategy as the RI Way and stress local engagement, service integration, strategic alliances, and a focus on civic competencies. By doing this, we enable communities to identify, create, and put into practice the solutions that are most effective for them.

The USA, UK, France, and Belgium’s Relief International is one of the four organizations that make up the RI Alliance. According to the terms of our alliance agreement, we share a single management structure, have a single CEO, and have a single board of directors.

About NGO Jobs in Syria-Deputy Country Director Program Quality

Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen are among the 16 nations where RI has operations. These nations are also among the most unstable. In many cases, RI is the only organization helping extremely disadvantaged communities.

RI employs 7,000+ staff and auxiliary workers

·       97% of staff are in-country nationals

·       We only have some 90 ex-pat staff out of 7,000+

·       RI spent $125 million in 2019 on our programs.

Economic Opportunity, Education, Health, and Water, Sanitation, and Hygiene are RI’s four main program sectors. (WASH). We create our programs with The RI Way in mind, which includes collaborations with regional NGOs, governments, and the private sector, integrated programming, the development of civic skills, and local engagement.

RI supports strategies that strengthen and advance native systems. The crisis response provided by RI builds the groundwork for long-lasting, sustainable change where such mechanisms are either nonexistent or persistently underperforming.

More Information About the Position

With over 400 direct employees and over 1500 indirect employees working in the three primary theme intervention sectors of Health, Protection, and WASH, RI has a strong WoS program.

The direction and coordination of the Country Office program are shared by the Deputy Country Director of Program Quality (DCD PQ). As a member of the Senior Management Team (SMT) for the entirety of Syria, the DCD PQ is in charge of directing and assuring the creation of a high-quality, innovative, and integrated program to provide services to the Syrian-affected population while ensuring permanent solution approaches.

Also, Apply: UN Jobs in Syria-Public Information Officer

The DCD PQ will collaborate with the DCD PI, the Deputy Country Director for Program Implementation, to ensure proper program impact analysis and research on new programmatic initiatives.

The DCD PQ speaks for RI when necessary in front of funders and other humanitarian actors in various fora. To guarantee that sectoral quality benchmarks are applied throughout all RI activities, the DCD PQ will closely collaborate with the DCD PI and the Hub Team Leaders.

The DCD PQ oversees the country office’s technical areas of competence in the health, nutrition, protection, and WASH sectors. Additionally, DCD PQ is in charge of the country office’s participation in Clusters and Working Groups, as well as its duties as a hosting organization for the Health, Nutrition, and GBV sectors.

Responsibilities of NGO Jobs in Syria-Deputy Country Director Program Quality

strategic representation and stewardship

Coordinate RI’s Program Strategy as follows:

DCD PQ provide SMT with strategic analysis on program needs and humanitarian trends in Syria.

  1. In coordination with DCD PI and Hub Team Leaders, identify program opportunities and develop evidence based programming to increase the impact of RI interventions.
  2. DCD PQ represent RI on specific fora and advocacy networks (Eg. WoS PAWG) within the broader humanitarian community (INGOs, UN, Donors and Diplomats) in close coordination with the Country Director and other SMT members as required.
  3. DCD PQ work closely with Country Director to scope new partnerships and alliances to influence on key humanitarian issues at stake.
  4. DCD PQ will ensure through the Program Technical Advisers, adequate functional line management to the Health, Nutrition, and GBV WG Coordinators.

Development and Quality of the Program

Lead the following steps in the development of RI’s programs:

  1. DCD PQ will provide guidance and oversight to the entire program development process, supervising closely the Proposal and Reporting Writer and working closely with Program Technical Advisers, DCD PI and Hub Team Leaders to ensure the new opportunities are aligned with the needs at the field level.
  2. DCD PQ will ensure adequate coordination with the Program Development Department at the Global Support Office and with the Regional Support Office too.
  3. DCD PQ will coordinate closely with DCD PI to ensure that Grants Manager and Proposal and Reporting Manager have frequent and critical interface within pre-awards and post-awards processes.
  4. DCD PQ will set up Quality Benchmarks according to RI program quality standards and will ensure with the Program Technical Advisers regular monitoring and quarterly reviews.
  5. DCD PQ will ensure gender mainstreaming across different RI sectors of intervention.
  6. DCD PQ will coordinate with DCD PI, MEAL teams and HTLs the launching and support of needs assessments.
  7. DCD PQ will also lead research projects beyond the delivery of regular programs.
  8. DCD PQ will ensure adequate and real integration of programs, with a special attention to the Health, Nutrition, Protection and WASH integration.

interdisciplinary role

  1. As a member of the Senior Management Team the DCD PQ will have a critical interface with the heads of support departments to ensure that safe programming is an integral part of the goals of all departments.
  2. DCD PQ will articulate a strong coordination between Program Technical Advisers, Information Management Coordinator and the Advocacy and Comms Manager to develop evidence based programming and develop advocacy initiatives to address the needs of Syrian population in alignment with RI’s Country Program Strategy and core sectors of intervention.
  3. DCD PQ will travel often to the Hubs and will ensure a strong coordination with DCD PI and Hub Team Leaders to ensure adequate match between program reality and program design.
  4. DCD PQ will ensure adequate, quality and timely reporting to donors and other internal departments as required. She/he will work with Proposal and Reporting Writer, DCD PI and HTLs to ensure adequate distribution of workload and prioritization of deadlines.
  5. DCD PQ will oversight the Safeguarding Coordinator, ensuring adequate case management and compliance with RI Safeguarding Policies.

Requirements of NGO Jobs in Syria-Deputy Country Director Program Quality


  • degree in a related discipline, such as political science, journalism, law, or development studies.
  • Understanding the Middle East’s geopolitical dynamics and the humanitarian situation in Syria is advantageous.
  • sound knowledge of gender issues, international human rights law, and humanitarian ideals.


  • 7 years of experience in senior management positions, or a comparable position, in the aid/development sector.
  • experience working in fragile or complicated environments or in conflict-affected areas.


  • spoken and written English with ease.


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