Organization: HIAS
Location: Nairobi
Grade: Level not specified – Level not specified
Occupational Groups:
Human Settlements (Shelter, Housing, Land, Property)
Closing Date:
TITLE: RESETTLEMENT OFFICER
TYPE: JOB
DEPARTMENT: LEGAL PROTECTION
DIVISION: RESETTLEMENT
HIRING MANAGER: LEGAL PROTECTION
SUPERVISOR: RESETTLEMENT COORDINATOR
LOCATION: NAIROBI
START DATE: 1st OCTOBER 2024
END DATE: 30TH SEPTEMBER 2025 (Renewable contract subject to availability of funds and performance)
GRADE: 6
POSITION SUMMARY:
HIAS seeks to recruit a Resettlement Officer who will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at-risk refugee populations. The Resettlement Officer will be responsible for intake interviews, resettlement interviews, the analysis of claims and need for resettlement and the drafting of Refugee Resettlement Forms (RRFs). The incumbent should be qualified to represent HIAS resettlement clients in the Kenyan courts and provide legal information and assistance as it pertains to the clients resettlement case. They will also contribute to reporting for both internal HIAS purposes at the country and HQ levels and to donors. As part of the case management process, the Resettlement Officer will liaise with external referral stakeholders and partners and will conduct thorough case conferencing.
ESSENTIAL FUNCTIONS:
Conduct resettlement interviews, analyze claims, and apply applicable international law in accordance with HIAS Standards Operating Procedures.
Draft Resettlement Referral Forms and send them to the Resettlement Specialists and Resettlement Coordinator for review.
Complete resettlement forms for submission to relevant Embassies.
Conduct case-conferencing on client files.
Conduct individual counseling to clients on the HIAS internal resettlement process and HIAS anti-fraud policy physically, telephonically or via email.
Attend case counseling sessions for individual clients with the aim of providing clients with timely and accurate feedback on the status of their cases physically, telephonically or via email.
Maintain a database and an individual case management strategy for cases under resettlement consideration.
Update status of resettlement cases on the Case Management System.
Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
Provide technical and administrative support, and participate in trainings on resettlement and anti-fraud, including but not limited to preparing training materials and conducting research.
Assist in the development of IEC materials on anti-fraud and resettlement case processing; and,
Perform other duties as and when required.
QUALIFICATIONS & REQUIREMENTS:
University Degree in Law.
Must be an Advocate of the High Court of Kenya.
Minimum of 3 years of professional experience in working in a refugee-related context or in an NGO-related context. Refugee Resettlement experience is preferred.
Knowledge of international legal framework governing refugees, human rights/human rights law preferred,
Excellent written and oral communication skills.
Excellent interviewing and counseling skills
Ability to interact with refugee populations, strong interpersonal and diplomacy skills
Strong computer skills, in particular Microsoft Office,
Excellent organizational and time management skills.
Proficiency in English and Swahili required.
Knowledge of Accountability to Affected Populations
Knowledge of PSEA
DISCLAIMER:
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.
SAMPLE HIRING PROCESS:
We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Heres a snapshot of our hiring process:
Step 1: Submit your application!
Step 2: Phone screen with a Human Resources staff person.
Step 3: Interview with the hiring manager.
Step 4: Interview with a panel of HIAS employees.
Step 5: Reference check.
Step 6: Offer and background check.
Step 7: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
ABOUT US:
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish peoplea history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.
HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.
VISION:
HIAS stands for a world in which refugees find welcome, safety and opportunity.
MISSION:
Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.
VALUES:
Welcome
We Welcome the Stranger
Justice
We Pursue Justice
Empathy
We Approach our Clients with Empathy
Partnership
We Believe in Changing the World through Partnership
Courage
We Act with Courage to Build a Better World
Resilience
We Adapt and Thrive, Continuously Demonstrating our Resilience
DIVERSITY:
HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.
SAFEGUARDING:
HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.