Requirements

Additional Requirements

• Age 18 to 59 years

• Experience in MSF or other NGO’s in developing countries is desirable.
• Essential computer literacy (word, excel and internet).
• English and Bangla are essential. Chittagonian language is desirable.

Responsibilities & Context

Main Purpose:

Defining, coordinating and monitoring all pharmacy related activities in the project area including manage-ment of staff, according to MSF protocols, standards and procedures and the mission’s pharmacist and Medical Coordinator’s guidelines, in order to ensure the proper management and supply of drugs and medical devices.

Accountabilities:

• Participating actively in the definition and update of the annual planning and budgets of the pharmacy activities in the project.
• Supervising the functioning and organization of the project central pharmacy and other peripheral units, setting the protocols and procedures to be followed by all staff in order to ensure the quality of the service provided to the population, including pharmaco-vigilance in case of need.
• Defining storage, stock management and supply processes, as well as hygiene and security procedures, tools, and protocols in order to ensure good storage conditions (temperatures, humidity and light exposure) and the accurate handling of the products and equipment in terms of hygiene and that all hygiene and security proce- dures are followed in project pharmacies (cleaning, controlling pests and rodents, etc.)
• Giving support in the ordering and supply process of medicines and medical devices.
• Monitoring correct stock management across pharmacies within project area, to guarantee a good control and up to date data of stock levels and avoid expiries, overstocks and stock outs.
• Reporting on drug consumptions and medical devices dispensed according to protocols, informing on unusual patterns.
• Ensuring, in cooperation with the project logistic manager, proper maintenance of cold chain and storage con- ditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodent control, etc.), and that classifi- cation and organization of medicines and medical material meet MSF protocols.
• Ensuring the collection of data for monitoring and surveillance of optimal quantity and quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (analyzing rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counseling, good dispensing practices and safe medi- cation practices.
• Supervising, coaching, motivating and evaluating all the pharmacy staff under his/her responsibility, in order to ensure the strict respect for working procedures and protocols. Ensuring that all pharmacy staff uses required clothes and equipment according to protocols, i.e. white coat, gloves, etc.
• To define, if needed, training opportunities for the medical staff.
• Carrying out all the reporting tasks associated to his/her field of action and responsibility, ensuring its con- sistency and accuracy, in order to support in the relevant decision-making and participating in monthly reports according to guidelines (Pharma monthly report, TSR, SitReps, medical statistical reports, etc.)
• Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required.

MSF Section/Context Specific Accountabilities:

• Work closely with PMRs and medical managers on preparing the medical orders based on the forecast of the future activities (FMC calculation).
• Work closely with PMRs and medical managers on monthly consumption analysis.
• Monitor pharmacy activity in the projects and analyse change in needs as per change in medical operations and activities via meetings, and discussions.
• Conduct visits to the departments to monitor end user units and the use of medicine and consumables, providing feedback to end users through reporting.
• Prepare the international medical order of the projects in coordination with the PMR, medical managers (MAM(s), NAM, MWAMs, MHAM) and laboratory supervisors.
• Help the pharmacy supervisors monitoring their pharmacy movements through sharing tools and checklists.
• Supports the pharmacy supervisors on MSF pharmacy management using MSF tools.
• If relevant, monitor the pharmacy setup and propose changes to the PMR and Mission Pharma Manager.
• Promote strategies to enhance patient centered approach in dispensing.
• In collaboration with other departments, ensure adherence and adhere to mitigation measure set in the mission to minimize the risk of theft in our pharmacy stocks.
• Ensure reporting to the PMR (and Mission Pharma Manager, when required) regarding thefts, ruptures, arising needs and alerts.