Communications Analyst - Ankara

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Communications Analyst - Ankara

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Turkey

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Job Description

2 Year

Male, Female, Both

Master Degree

Organization: UNDP – United Nations Development Programme
Location: Ankara
Grade: Junior level – NPSA-9, National Personnel Services Agreement
Occupational Groups:
Communication and Public Information
Closing Date: 2025-01-01

1. Position Information

Office/Unit/Project	UNDP Turkiye Country Office
Title	Communications Analyst
Level	NPSA-9
Duty station (City and Country)	Ankara, Turkiye
Type (Regular or Short term)	Regular
Office- or Home-based	Office
Expected starting date	March 2025
Expected Duration	12 Months
Position Number	200043

2. Office/Unit/Project Description

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

UNDP is the leading United Nations organization in fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP

“Skills Development for Improved Employability” and “Strengthening Seasonal Agricultural Capacities in Rural Areas,” projects to be implemented under the Facility for Refugees in Türkiye (FRiT-III). The primary aim of the projects is to improve sustainable livelihoods and formal employment opportunities for refugees and host communities in Türkiye. To achieve this overarching goal, two specific objectives are established. The first objective focuses on enhancing employability by increasing the employability levels of refugees and host community members in non-agricultural sectors, with the establishment of the ATP serving as a key component in this effort. The second objective supports rural development by improving the employment status, employability, and working conditions of SMAWs in selected areas while enhancing the business viability and capacity of businesses and cooperatives in the agriculture sector.

3. Scope of Work

Implement internal/external communication strategies and outreach and contribute to their development.

Prepare and conduct communication needs assessments for the projects and country office activities.
Draft and edit communication and outreach strategies in alignment with project objectives, the UNDP External Communications Action Plan, and country office strategic priorities.
Provide communication inputs during activity formulation to ensure communication needs are integrated into all stages of activity’s design and implementation.

Enhance Visibility and Media Engagement

Maintain and increase media coverage and understanding of Project’s work in Türkiye through local and global media channels in coordination with UNDP Türkiye Communication Team adhering to the UNDP External Communications Action Plan.
Promote public information campaigns on project activities to engage various stakeholders, including government, donors, and the public.
Identify and develop storylines for publications, drafting substantive articles to generate dialogue on key development issues.
Maintain a database of media contacts and liaise with journalists to ensure consistent engagement and outreach.

Manage Digital Communications

Support the implementation of the digital communication strategy, ensuring content alignment across platforms.
Generate and manage content for the project website, social media channels, and other digital platforms to enhance outreach and consistency.

Coordinate Publications and Knowledge Sharing

Coordinate publication activities, including content management and alignment with corporate guidelines.
Identify and synthesize best practices and lessons learned, contributing to knowledge networks and corporate communication repositories.
Ensure that all knowledge products related to the projects are readily available and accessible for internal and external stakeholders.

Organize Campaigns and Advocacy Initiatives

Support the organization of roundtable discussions, press conferences, launches, and other events to engage stakeholders and raise awareness of UNDP’s projects and goals.
Collect and package information for donor reviews and advocacy initiatives, in collaboration with program teams.

Contribute to Knowledge Management and Capacity Building

Assist in knowledge sharing and management through UNDP’s intranet and external platforms.
Provide training, consultancy, and advice to UNDP project staff on internal and external knowledge management.
Ensure consistent documentation and dissemination of project knowledge products.

4. Institutional Arrangement

The Communication Analyst works under the direct supervision of UNDP Projects Coordinator, matrix supervision of Head of Communications Team and collaborates closely with UNDP Türkiye Communication Team.

5. Competencies

Core

Achieve Results:

LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively:

LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously:

LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility:

LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination:

LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner:

LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion:

LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

Cross-Functional & Technical competencies

Thematic Area	Name	Definition
Thematic Area	Name	Definition
Business Direction & Strategy	System Thinking	Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Business Management	Communication	Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, social media and other appropriate channels.
Business Management	Portfolio Management	Ability to select, prioritize and control the projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment.
Communications	Digital Asset Management	Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media.
Communications	Multimedia Writing/Editing	Ability to create and/or edit written content for multimedia
Communications	Social Media Management	Ability to represent and promote the project and UNDP brand in virtual communities and networks.

6. Minimum Qualifications of the Successful NPSA

Minimum Education requirements	Advanced university degree (master’s degree or equivalent) in in communication, journalism, international relations, public administration, or related field is required, or A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Minimum years of relevant work experience	Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in public relations, advocacy, or communications.
Required skills	Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages. Knowledge and experience in the area of project communication.
Desired skills in addition to the competencies covered in the Competencies section	Good networking abilities and sensitive content development for projects, media campaigns etc. Experience in crisis response projects. Additional years of experience of relevant experience at the national or international level in public relations, advocacy, or communications.
Required Language(s)	Fluency in Turkish and English
Professional Certificates	N/A

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