• Country: New York City, USA
• No of vacancies: N/A
  
• Salary: N/A 
• Organization: UNDP
• Gender: Both 
• Deadline:  2024-01-10

Under direct supervision of Operations Manager, the Human Resources Analyst provides HR support as part of MPTFO’s administration services and related recruitment services.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

• Supports HR strategies adopted by the office and under the oversight of Operations Manager, recruitment planning, career development, including implementation of the strategic approach to recruitment in the office, proper use of contractual modalities, forecast of the staffing needs.
• Liaises with relevant policy and process owners and implementing units on matters related to corporate HR policies and guidance on personnel administration.

• Organizes contract extension and separation processes.
• Supports Operations Manager on training and monitoring HR performance management process (PMD) and provides related analysis for corporate reporting.
• Provides support on effective onboarding/offboarding processes in collaboration with relevant GSSC teams.
• Keeps up to date with latest HR updates and shares information with managers and staff as needed.

Act as the focal point for recruitment processes for various contractual modalities:

• Supports overall recruitment processes, in close collaboration with hiring managers and OHR, for all recruitment activities related to Fixed Term and Temporary Appointments, detail assignments, internships, UN Volunteers, Junior Programme Officers, fellowships, International and National Personal Services Agreements, Non/Reimbursable Loan Agreements and inter-agency placements and other HR contract arrangements.
• Coordinates and ensures effective, timely, transparent and competitive recruitment and selection processes in line with UNDP policies, procedures and practices,
• Liaises with OHR on vacancy management, including facilitation of position management, job classification, preparation of recruitment strategy, and vacancy announcements, as well as outreach;
• Facilitates the administration of assessment processes, including panel interview availability, and submission preparations for applicable approvals and compliance review submissions;
• Keeps abreast of and analyses latest trends in talent acquisition, including sourcing, assessment and selection, and provide inputs to recruitment guidelines and tools.

Supports knowledge building and sharing:

• Supports Operations Manager with developing, organizing and providing one-on-one or group training sessions on HR topics
• Maintains and regularly reports on achievement of results and supporting office HR business processes mapping and elaboration/establishment of internal Standard Operating Procedures (SOPs).
• Supports liaising with teams on learning and knowledge sharing activities
• Supports development and update of HR relevant information, training, and communication materials

Data analytics:

• Coordinates with Operations Manager on tracking and producing HR data and analytics regularly from relevant data source to support decision making processes in MPTFO on (but not limited to):
  – Current and projected vacancies, recruitment status across MPTFO and Fund Secretariats;
  – Learning activities including PMD completion and corporate reporting
  – Contract administration

Competencies

Business Management – Customer Satisfaction/Client Management:

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
• Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels

• Ability to generate and align people data with business intelligence data to inform strategic decision-making; knowledge of knowledge of databases, their architecture, integration and landscape; ability to create and use data models; knowledge of visualization techniques.
• Gathering and using data and information to provide insights into people issues and guide decision-making

HR – Recruitment – Recruitment design and management:

• Knowledge of, ability to design and manage end to end recruitment processes

HR – Talent acquisition – Talent sourcing and outreach:

• Knowledge of and ability to develop and implement strategies, mechanisms and platforms to ensure the effective outreach to the relevant segments of the labor market, active and passive candidates internally and externally

Administration & Operations – Onboarding of personnel:

• Knowledge of policy and procedures on administrative on-boarding, including issuance of office ID, email address creation, office space, telephone extension, Quantum profile set up, issuance of office ICT equipment

Administration & Operations – Off-boarding of personnel:

• Knowledge of policy and procedures on administrative on-offboarding, including necessary clearance forms for returning office equipment, office ID, UNLP, cancellation of visa issued by host country, deletion of office email and Quantum profile

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