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OSP Operations Coordinator

United States

Opportunity Deadline

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Job Description

Fresh
  • Country: New York, USA
  • No of vacancies: N/A
  • Salary: N/A 
  • Organization: IRC
  • Gender: Both
  • Deadline: N/A

Major Responsibilities: 

Human Resources Focal Point (HRFP)

  • Serve as a reliable source of HR information and forms and as a direct link to OSP HR Partner.
  • Support OSP hiring managers with recruitment processes.
  • Support compliance with HR-related IRC policies and procedures and state-specific labor laws.
  • Coordinate initiatives related to the IRC Way, Duty of Care, Safeguarding, and related content.
  • Streamline OSP onboarding processes and resources.
  • Support onboarding of new OSP staff, including developing standardized onboarding materials.

Information Technology (IT)

  • Serve as primary focal point for OSP’s IT and communications infrastructure, hardware, and software matters.
  • Educate staff about IT support resources, including appropriate channels for incident reporting and available training.
  • Serve as OSP’s Integra super user and primary trainer, elevating system issues to Integra leads.
  • Work with regional and HQ IT team to address internet or telecommunications service disruptions, liaising with local internet and telecommunications service providers.

Supply Chain

  • Serve as primary point of contact for OSP’s procurement and supply chain. 
  • Ensure OSP compliance with Global Supply Chain policies.
  • Order supplies, equipment etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed. 
  • Manage and virtually maintain OSP’s inventory.
  • Manage Integra vendor creation and billing/invoices in coordination with Finance team. 
  • Facilitate procurement through Integra, including ordering equipment, in accordance with supply chain and financial compliance guidelines.

Facility Management

  • Serve as primary point of contact for OSP’s facilities management.
  • Manage office and equipment leases, coordinate repairs and improvements with property managers as needed.
  • Support smooth functioning of office infrastructure including communications equipment and services.

Safety and Security (S&S)

  • Serve as primary focal point for OSP’s day-to-day S&S matters.
  • Report S&S incidents in accordance with established protocols. Coordinate incident management including filing police reports.
  • Develop office-specific S&S onboarding materials, ensuring the provision of S&S briefings to new staff and covered persons.

Miscellaneous

  • Assist with planning and coordinating OSP departmental and office events and meetings.
  • Create and oversee internal communications, such as a departmental newsletter.

 

Job Requirements: 

Work Experience: 3 years demonstrated record of success in managing and improving the daily administrative functions of an organization.

Demonstrated Skills and Competencies: 

  • Highly organized self-starter with demonstrated problem-solving and follow-through ability, and proven success in managing multiple and diverse priorities under pressure.
  • Strong analytic problem-solving skills with attention to detail.
  • Ability to troubleshoot basic IT issues.
  • Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications.
  • Strong organizational and time-management skills; proven ability to prioritize and deliver on time in a demanding, fast-paced environment. 
  • Ability to work both independently and in a dynamic, cross-functional global team structure.
  • Highly proficient in Microsoft Office suite.
  • Demonstrated ability to work effectively with stakeholders at all levels.
  • Ability to manage and work through change in a proactive and positive manner. 

Education:  Bachelor’s degree or equivalent directly related experience required.  

Language Skills: Fluency in English required.

Working Environment:  Remote

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