• Country: Tucson, USA
• No of vacancies: N/A
  
• Salary: N/A 
• Organization: IRC 
• Gender: Both
• Deadline: N/A

Major Responsibilities:

Responsibilities include, but are not limited to:

• Identify, curate, and develop health education and health literacy materials from reputable sources for effective health education campaigns.
• Co-develop a community outreach plan to promote health education workshops and project services for targeted RIM communities.
• Coordinate all aspects of health education workshops including securing location, arranging beneficiary transportation, interpretation, and participation incentives.
• Ensure client eligibility by securing documents and completing enrollment application.
• Create and maintain partnerships with community-based organizations, medical providers, health departments, academic institutions, and social service organizations.
• Schedule medical appointments, provide medical advocacy, and secure transportation for beneficiaries.
• Ensure project participants are adhering to their medical plans of care prescribed by health professionals.
• Refer and enroll beneficiaries in mainstream social services.
• Facilitate and conduct activities designed to gather data about Afghan health knowledge, attitudes, and practices, including facilitating focus groups and advisory board meetings.
• Maintain up-to-date documentation in clients’ case files and ensure services are properly documented in required databases.
• Ensure client confidentiality and abide by federal, state, and local government privacy guidelines.
• Participate in monthly meetings with project leads across the IRC network and Arizona to share strategies on project deliverables, discuss best practices, and tackle challenges.
• Comply with all IRC policies, procedures, and protocols including adherence to the IRC Way and Child Safeguarding.
• Other duties as assigned.

Key Working Relationships:

Position Reports to:  Senior Health Program Manager
Position directly supervises:  Interns and volunteers within program

Indirect Reporting: Deputy Director of Programs, IRC HQ
Other Internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External:  Community partners, sub-grantees, stakeholder partners, State Refugee Health Manager, NACCHO, DES, NRC-RIM, medical providers, Ethnic Based Community Organizations

Job Requirements:

Education: Undergraduate degree in a related field or 2 years of experience in health-related case management or health promotion position working with a minority population, is preferred.

Work Experience: 1+ years of professional work experience; preferably in public health, non-profit, or social services environment

Demonstrated Skills and Proficiencies:

• Experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
• Experience coordinating Health Promotion events and/or Community Health Worker programming.
• Knowledge of the US health care system.
• Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data extraction and design preferred.
• Highly organized self-starter with proven success prioritizing multiple tasks, making critical decisions, and delivering results in a fast-paced environment with tight deadlines.
• Strong attention to detail with the ability to prioritize and manage time effectively.
• Flexibility with demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment.
• Strategic, creative, problem solver capable of working well independently and as a part of a team.
• Demonstrated understanding of coaching and motivational interviewing.
• Valid driver’s license and access to a personal, insured vehicle.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Language Skills:  Fluency in written and spoken English, bilingual ability preferred in Dari, Pashto, and/or Farsi.. Cross-cultural understanding and strong communication skills, both written and verbal.

Working Environment: 

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above-outlined responsibilities.
• May require occasional weekend and/or evening work.

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