- Country: New York, USA
- No of vacancies: N/A
- Salary: N/A
- Organization: IRC
- Gender: Both
- Deadline: N/A
Job Description
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirement.
The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
Duty of Care is a cross-cutting division of the International Rescue Committee’s (IRC) Global People and Culture department. The team supports the emotional and physical health of employees through handling the organization’s staff counseling, psychosocial and health support services, being responsible for its worksite health policies, and providing resilience-based education and training. The team also offers guidance to leaders and managers during and following critical incidents and disease outbreaks to ensure that best practices are used.
Under the supervision of the Duty of Care Director, the Regional Duty of Care RAI US Advisor will (1) support in the implementation of the Duty of Care policy and framework, (2) own the identification, development and delivery of staff care services and emergency interventions in the areas of self-care, resilience, stress management and psychological trauma response for IRC staff, and (3) equip senior management teams (SMTs) and supervisors with guidance, resources and training to support staff resilience. This work will be completed in close collaboration with Country Directors, People and Culture Leads, and regional program leadership.
Highlights of Your Key Responsibilities:
• Meet regularly with HR and office leaders to develop and advance office level DOC plan
• Develop and support delivery of special events and activities in the region
• Support implementation of site level health and safety standards
• Deliver core trainings on a rotating basis and by request
• Promote staff wellbeing and staff health content through a wide variety of creative methods
• Coordinate with vendors on training delivery, translation, and materials development
• Ensure excellent knowledge management for DOC products across languages
• Travel to field sites in the US to deliver training and engage with staff on their needs
• Support the relevant goals of Employee Resource Groups through training and activity support
• Partner with office leaders, Safety and Security, and HR Leaders after critical incidents to support their development of comprehensive support plans for affected staff and managers
• Facilitate requests for group counseling sessions made by site level leaders with counseling vendor
• Orient and support leadership in interpreting IRC policies related to infectious disease exposures, outbreak, and natural disasters
• Meet with employees who wish to have support with staff health or staff wellbeing matters and provide orientation to the ways in which IRC services, benefits, resources can assist them
• Develop DOC policy and training materials
• Collaborate with other People & Culture and Organizational partners on shared objectives (Ex: GEDI, Safeguarding, S&S, HR Fundamentals, Learning & Development, etc.)
• Liaise with local vendors
• Other duties as assigned
Key Working Relationships:
Position Reports to: Director, Duty of Care
Other Internal and/or external contacts:
Internal: Duty of Care Team members, Regional People and Culture Directors, Senior HR Leaders, Regional Program Office Leaders, Country Directors/ Executive Directors, Country/RAI Office level HR Leaders
External: Vendors
Job Requirements:
Education: Bachelor’s degree in Psychology, public health, or nursing. Masters preferred
Work Experience: Experience working in international development or humanitarian assistance organizations. Significant leadership experience in programs (Ex: health, public health, MHPSS)
• Excellence in training development, facilitation, and crisis response
• Highly developed interpersonal skills including active listening, emotional de-escalation, and compassion
• Have a good understanding of the healthcare system in the United States
• Service-orientation
• Excellent project management and knowledge management
• Strong organizational and time-management skills; ability to prioritize and deliver on time
• Ability to work both independently and in a dynamic, cross-functional team structure
• Highly proficient in Microsoft Office suite
• Ability to handle and work through change in a proactive and positive manner.
Language Skills: Fluency in English required; proficiency in Spanish desirable
Working Environment: The position is remote within the continental US, with occasional travel required up to 20% of the time to field sites and program offices in the US.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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