Core-Behavioral Competencies:

Achieve Results:

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.

Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.

Adapt with Agility 

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.

Act with Determination

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional and Technical Competencies:

Knowledge generation

• Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Working with Evidence and Data

• Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making.

Knowledge Generation

• Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

Strategic thinking

• Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities, linking the vision to reality on the ground, and creating tangible solutions.
• Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP and Customs Services.

Digital business analysis 

• Ability to support digital business processes across a range of digital projects, programmes and activities.

Data engineering 

• Ability in programming languages such as SQL, Python, and R, be adept at finding warehousing solutions, and using ETL (Extract, Transfer, Load) tools, and understanding basic machine learning and algorithms.

Digital learning & development

Knowledge of digital learning methods and ability to design and develop digital learning programmes.

• At least completion of Secondary Education is required. Bachelor’s degree (or equivalent) in Computer Science, Information Technology, Computer Application or similar field is desirable.
• Completion of recognized advanced Project Management or Customs related course is an advantage.
• Completion of Ms. Office and other relevant courses. Excellent computer skills, including full command of text and spreadsheet programmes, data bases and web-based communication tools.

• At least 7 years of proven work experience in Information Technology, Computer Programs Development or other relevant field is required with Secondary Education or minimum 4 years of Work experience with Bachelor’s degree.
• Proven experience in the usage of IT-based tools, processes, and MIS in support of Business process simplification and processes is highly desirable.
• Proven Experience of working with governmental organizations or customs service is an advantage.

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