• Country: Glendale, USA
• No of vacancies: N/A
  
• Salary: N/A
• Organization: IRC
• Gender: Both
• Deadline: N/A

Major Responsibilities:

• Provide comprehensive case management services to foreign national victims of sex and labor trafficking.
• Conduct outreach to case management staff, refugee-serving agencies, ethnic community-based organizations, and others to inform service providers and refugees of programs and services.
• Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants.
• Complete social and legal assessment for all enrolled clients.
• Develop a service and safety plan for each Program participant.
• Knowledge of anti-trafficking laws, asylum process, violence against women act, immigration.
• Provide comprehensive case management services, including assisting with benefits applications as appropriate. Provide appropriate legal referrals and help identify and arrange social activities in-line with service plans.
• Guide/assist participants to establish contact and receive support services in the community based on their service plan.
• Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.
• Complete case notes in a detailed and timely fashion.
• Implement client satisfaction surveys and client progress surveys at intervals outlined in the grant proposal.
• Ensure all family data is entered into data management system in a timely manner.
• Assist with the preparation of donor funding reports and new funding proposals.
• Participate in all program meetings, staff development activities, and fully engages as a member of the team.
• Follow all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
• Other related duties as assigned.

Key Working Relationships:

Position Reports to:  Safety & Wellness Supervisor

Indirect Reporting: Interns/Volunteers
Other Internal and/or external contacts: The Safety & Wellness Caseworker will be responsible for developing relationships within the IRC Anti-trafficking network and external relations with grant partners, social service agencies, and government entities to expand the role of IRC anti-trafficking programs.

Internal: IRC anti trafficking programs

External: Arizona anti-trafficking coalitions, Attorney offices providing pro-bono legal services, social service agencies, community education presentations, community outreach

Job Requirements:

Education:

Undergraduate degree Social Work or similar field strongly preferred; comparable related work experience may be substituted.

Work Experience:

• 2+ years of case management experience in a social services environment.
• Case management and/or victims assistance experience preferred
• Experience working with victims of human trafficking

Demonstrated Skills and Competencies:

• Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook).
• Strong organizational skills and detail-oriented
• Public Speaking and/or presentation experience preferred
• Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
• Ability and willingness to drive 15 passenger van.
• Strong attention to detail with the ability to prioritize and manage time effectively.
• Problem solver capable of working well independently and as a part of a team.

Language Skills: 

Proficiency in written and spoken English, bilingual ability preferred in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.

Certificates or Licenses:

• Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area.
• In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Working Environment: 

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.
• Must be able to lift 35 to 50 pounds (furniture, household supplies, and food boxes).

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