- Country: New York City, USA
- No of vacancies: N/A
- Salary: N/A
- Organization: UNDP
- Gender: Both
- Deadline: 2024-01-22
Duties and Responsibilities
As we complete the development of the MVP and gear up for the MVP Pilot Launch, under the guidance and supervision of the CPU Programme Advisor, the Project Manager will be responsible for the following areas of work:
- Become the “link” between the strategy and the implementation team by translating strategic objectives to actionable tactical plans.
- Develop and maintain the Project Schedule
- Manage risks.
- Prioritize Tasks to meet deadlines and direct implementation team to goal achievement.
- Develop a deep understanding of the scope of the project and be able to act independently in the place of the Product Manager if required.
- Act as the organizational change manager
- Act at the Principal Training lead
- Direct, manage, and monitor project Work
- Lead all stakeholder teams across Bureaux to importing their data sets to the Data Warehouse according to the specifications mandated by the Performance App.
- Coordinate with data owners across the organization to finalize indicators and data requirements for the data warehouse and data cube.
- Coordinate with BMS ITM (Technical Team) on the definition and implementation of the Data Cube and necessary APIs to consume the Data Warehouse Data.
- Lead the development, launch preparations, and roll out of the MVP Pilot
- Coordinate the Stakeholder Consultation sessions.
- Lead the development, launch preparations, roll out, and adoption of the Global Views deliverable.
- Lead the development, launch preparations, roll out, and adoption of the CO Views deliverable.
- Lead the development, launch preparations, and roll out of the Project & Portfolio View deliverable.
- Lead the development, launch preparations, and roll out of the Bureau view deliverable.
- Plan for and implement post roll out organizational change management.
- Monitor and control budget in coordination with the Programme Advisor
- Plan and perform quality assurance.
- Plan and implement communications management.
- Manage stakeholder engagement.
- Establish success metrics and demonstrate goal achievement.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
Overall Management of the UNDP Performance App Delivery:
- Establish efficient planning and inter-team communication process to maximize team efficiency.
- Review backlog features, prioritize, oversee implementation.
- Schedule and support requirements elicitation sessions.
- Perform Risk Management
- Perform Stakeholder Identification and Management
- Perform Schedule Management
- Identify roadblocks to goal achievement and remove obstacles.
- Assess compatibility with other digital solutions being implemented at the corporate level.
- Identify and lead integration and data cleanup initiatives affecting the project.
- In coordination with the Programme Advisor, responsible for implementation plans, including procurement, project financial management and effective expenditure of the allocated budget.
- Leverage the champion role of the Administrator to ensure continued maximum participation and support to the initiative across the organization.
- Measure and monitor adoption, perform intervention actions where needed to maintain and increase user engagement.
- Other duties, as needed.
Ensure Data Set Availability in the Data Warehouse, and Lead means of consuming Data Sets:
- In coordination with the Programme Advisor, identify all data sets required by the Performance App.
- Identify and document all data owners.
- Coordinate data owner outreach and requirements elicitation.
- Coordinate specification of Data Sets.
- Obtain Data Owner commitment in populating the Data Warehouse, lead and monitor import of Data-to-Data Warehouse.
- Coordinate Data Cube design and implementation with ITM and data owners.
- Coordinate Development of API to consume Data sets from the Data Warehouse.
- Other duties, as needed
Plan and Implement Organizational Change Management (OCM)Plan to maximize Adoption:
- Establish OCM Strategy and obtain commitment from Product Owner and Sponsor.
- Define OCM Tactical Plan and actionable Practices.
- Implement OCM Tactical Plan
- Plan and follow through Launch Communication actions.
- Oversee the launch of each deliverable, measuring, monitoring, and intervening to increase adoption.
- Implement post roll out organizational behavior change actions to maximize adoption.
- Establish flexible feedback channels, collect post roll out feedback, establish and implement corrective actions to maximize adoption.
- Plan and deliver training.
- Document training material, establish support structure.
- Identify Policies and Procedures that need to be adjusted and lead revisions and announcements.
- Other duties, as needed
Launch of Global and CO Views with live Data (2024):
- In coordination with the behavioral scientist and Programme Advisor establish Communication and OCM Plan.
- Establish, convene, and guide inter-bureau working groups, Innovators represent the interests of target users across UNDP for each of the different views available in the Performance App.
- Develop schedule, maintain tactical cohesion across all team members with regular efficient updates, keep team focused on the most efficient implementation path.
- Develop and deliver on demand training as necessary from country offices and other business units as may be required.
- Help identify Pilot Country Offices, coordinate, and manage Pilot launch.
- Coordinate and support MPV Pilot Launch.
- Establish hyper care post launch support sessions and flexible feedback channels.
- Collaborate with ITM, Data Owners, and the CDO to establish live data feeds.
- Identify external supporting functionality in other platforms and lead the establishment of development teams to fulfill requirement to the extent possible.
- Other duties, as needed
Launch Portfolio/Project View updated Global, Country, Bureau and Portfolio/Project Views with live data (2025):
- Coordinate the evolution of the Global, CO Views, Portfolio and Project Views.
- In coordination with the Programme advisor the Technical Product Manager, define scope for the Portfolio/Project views including Data Warehouse/live feed requirements, and other deliverables.
- Define schedule, monitor and lead implementation to launch.
- Establish hyper care post launch support sessions and flexible feedback channels.
- Measure and monitor adoption and implement post rollout OCM activities.
- Continue to monitor and establish feedback channels, manage risk and act on feedback.
- Implement OCM activities.
- Other duties, as needed
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Competencies
Core Competencies – UNDP Core Competencies can be found here.
- Achieve Results – LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact
- Think Innovatively – LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems
- Learn Continuously – LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences
- Adapt with Agility – LEVEL 3: Proactively initiate and champion change, manage multiple competing demands
- Act with Determination – LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results
- Engage and Partner – LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration
- Enable Diversity and Inclusion – LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity
Cross-Functional & Technical competencies
Business Direction & Strategy – System Thinking:
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
Business Direction & Strategy – Effective Decision Making:
- Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources.
Business Direction & Strategy – Negotiation and Influence:
- Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates win-win situations
Business Management – Results-based Management:
- Ability to manage programmes and projects with a focus at improved performance and demonstrable results
Business Management – Portfolio Management:
- Ability to select, prioritise and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment.
Business Management – Communication:
- Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
- Ability to manage communications internally and externally, through media, social media and other appropriate channels
Digital & Innovation – Experience Design:
- Knowledge of experience design methodologies and ability to design end-to-end experiences that meet user and business needs
Required Skills and Experience
Education:
- Advanced university degree (master’s degree or equivalent) in Software Engineering, Project Management, or another relevant field is required. or
- A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
- A minimum of seven (7) years (with master’s degree) or nine (9) years (with bachelor’s degree) of professional work experience in either public sector (national or multilateral, including UN), private (academia, non-governmental sector, corporate), with increasing level of responsibility, is required.
- Experience in managing and supervising projects aimed at change management, systems development and internal communication is required.
- Expertise and experience in adopting and managing platforms for information/knowledge management, e.g. customer relationship management is strongly preferred.
- Experience of leading and/or managing a team is an advantage.
- Knowledge and experience of country or regional office work setting is an advantage.
Language:
- Fluency in the English language is required.
- Knowledge of French or Spanish is an asset
APPLY NOW
If you are looking for more UN jobs in the USA, please click here: UN jobs in the USA