• Country: Philippines
• No of vacancies: N/A
  
• Salary: N/A 
• Organization: UNHCR
• Gender: Both
• Deadline: 2024-01-31

Purpose and Scope of Assignment

Under supervision of her/his direct supervisor, the incumbent’s responsibilities will include:

Brand Awareness and Public Engagement

• Social Media Management: Assist PSP Associate in the management and content deployment of UNHCR Philippines’ social media channels; • Manage the message inbox of all social media channels in a timely and responsive manner;
• Help monitor and track social media analytics for content optimization
• Assist PSP Associate in public engagement through campaigns, tapping of new engagements
• and partnerships with traditional and non-traditional media and organisations
• Assist in monitoring the digital footprint of the Goodwill Ambassador
Digital Fundraising Support
• Support in the creation of online donation pages in accordance to HQ requirements.
• Support PSP Associate in implementing a robust, responsive, and agile digital marketing strategy through ‘always-on’ content development, execution, and optimization across digital channels;
• Assist in the content development and deployment of email communications to supporters;
• Assist in the optimization of email marketing through timely reporting and analytics;
• Perform other tasks as necessary
Creative Content Development
• Support he PSP unit in implementing communications and fundraising strategies for 2024 through creative content development – employing a mix of videos, infographics, photos, and others;
• Support the PSP Associate in producing creative content to acquire financial and non-financial supporters of UNHCR Philippines;
• Support the PSP Associate in producing content for supporter engagement during the course of UNHCR Philippines’ campaigns;
• Support the PSP Associate in producing creative content for social media and the UNHCR Philippines website;
• Ensure that all content production and development adheres to UNHCR Brand Guidelines;

Administrative Support

• Ensure all the soundness of all donor touchpoint infrastructure (website, donation landing pages, social media, and other third-party platforms).
• Serve on cross functional project teams as required ensuring a PSP’s interest and needs are represented.
• Perform other duties as required.
3. Monitoring and Progress Controls
• Improved key performance indicators (+followers, +engagement) of UNHCR’s social media platforms
• Increased UNHCR’s share of voice vis-à-vis peers in the market
• Improved engagement (open rate, conversion rate) of UNHCR supporters on digital communication pieces served them

4. Qualifications and Experience

For high school diploma: minimum of one (1) year of relevant job experience preferably in a similar position in the non-profit sector, for bachelor degree or higher: no experience required.

c. Key Competencies

• Innovation and Creativity
• Project Management
• Strong communicator with advanced written and verbal fluency in English and Filipino
• Proficient in video editing and video content production; Experience in Adobe Premiere Pro, Adobe After Effects, or other video editing software is essential;
• Graphic design and document formatting skills; Experience in using Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Canva, or other similar design software is essential
• Experience in photography and videography are desirable
• Experience in HTML, CMS, website management, and email marketing are desirable.
• Knowledge of refugee issues and of UNHCR is an asset

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