• Country: Washington D.C, USA
• No of vacancies: N/A
  
• Salary: N/A 
• Organization: WHO
• Gender: Both
• Deadline:  2024-02-15

OBJECTIVE OF THE OFFICE/DEPARTMENT

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The Information Technology Services Department (ITS) provides leadership, direction, and support in the use of information technology (IT) systems and services to support the Pan American Health Organization in carrying out its mandate. ITS is also responsible for information and cyber security across the organization. ITS establishes and maintains IT-related strategies, policies, standards, and procedures. The department ensures the effective and efficient provision of information technology and telecommunication services across a geographically dispersed environment.

DESCRIPTION OF DUTIES

Under the general supervision of the Director of Information Technology Services (ITS) and the direct supervision of the Senior Advisor, Applications Development and Support (ITS/AT), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

1. Develop and implement technology strategies and roadmaps for the modernization of Procurement Funds operations in alignment with PAHO Information Technology Strategy;
2. Oversee and coordinate the work of cross-functional teams to implement PAHO’s Procurement Funds digital transformation roadmap;
3. Monitor and assess the status and operations of platform technologies used by PAHO Procurement Funds to ensure compliance with defined enterprise architecture standards and information security policies;
4. Provide technical leadership for the implementation and operations of IT projects in support of PAHO Procurement Funds operations;
5. Lead the evaluation, selection and day-to-day management and monitoring of IT service providers and commercial solutions;
6. Manage and monitor digital transformation budgets in coordination with management of ITS and Procurement Funds departments;
7. Lead the design, implementation and integration of IT platforms and data management environments in collaboration with technical teams (combination of PAHO staff and Outsourced Service Providers) and product specialists to achieve optimal execution;
8. Direct and perform activities related to the administration and maintenance of IT environment to make sure related data and applications operate functionally and efficiently;
9. Provide technical leadership to implement the operational rules for the Procurement Funds data lake which encompass developing SOPs in coordination with business areas and supervising the operative aspects of the full life cycle of data;
10. Participate and actively contribute to all stages of the applications development lifecycle and change management processes for the delivery of new solutions and the maintenance and upkeep of delivered solutions;
11. Research and assess technology trends and the practical application of existing, new, and emerging technologies to enable PAHO Procurement Funds business needs, including Artificial Intelligence, Machine Learning and Robotic Process Automation;
12. Participate in the definition and implementation of training and change management activities related to the area of work;
13. Provide guidance and monitoring of human resources assigned to the Team through setting of clear work objectives, use of performance reviews and feedback mechanisms, regular communications, and solving interpersonal or technical conflicts; supervise staff, provide advice and guidance on issues arising from the day-to-day activities of the team;
14. Perform other related duties as assigned.

REQUIRED QUALIFICATIONS

Education:

Essential: A bachelor’s degree in computer sciences, information management, information technology or related area and a master’s degree in a field related to the functions of the post from a recognized university.

Desirable: Proven training in IT Project Management, Data Science and Cloud Technologies would be an asset

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  PAHO, considers higher educational qualifications obtained from an institution accredited/recognized in one of the following databases:

World Higher Education Database (WHED), list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).  The list can be accessed through the link:  http://www.whed.net/

Council for Higher Education Accreditation http://www.chea.org/search/default.asp

College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/ college navigator to support the validation process.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

Experience:

Essential: Nine years of combined national and international experience as a professional in information technology such as Systems Analyst, Software Engineer, Business Solutions Specialist, or similar, including a minimum of five years of experience in Financial, Procurement and/or Supply Management Systems.

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