- Country: Glendale, USA
- No of vacancies: N/A
- Salary: N/A
- Organization: IRC
- Gender: Both
- Deadline: N/A
Major Responsibilities:
Responsibilities may include, but are not limited to:
- Ensure clients have access to all services provided at the shelter including meals, bedding, clothes, and personal hygiene supplies as needed.
- Complete rounds throughout the shift, to ensure all services are running smoothly.
- Maintain a clean, safe, secure, and stable center; clean and organize the center and maintain child-friendly spaces.
- Assist with client intakes and orientation and support travel arrangements for clients.
- Answer client questions regarding Welcome Center services.
- Complete inventory of Welcome Center supplies and restocking for next day operations.
- Participate in all program meetings and fully engage as a member of the team.
- Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
- Other related duties as assigned.
Job Requirements:
Education: High School diploma or higher.
Work Experience:
- Prior experience working with refugee populations or asylum seekers is highly valued.
- Demonstrated Skills & Competencies:
- Fluency in written and spoken English.
- Spanish speaking or bilingual ability in another client language (Brazilian, Portuguese, Haitian Creole, Punjabi, Russian) is heavily preferred but not required.
- Proven ability to contribute both independently and as a team member.
- Self- starter with excellent problem-solving skills.
- Proven ability to multi-task, prioritize duties, and manage time effectively.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Good communication skills; experience in a multi-cultural environment preferred.
- Valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area are preferred.
- In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
- Must be able to work non-traditional hours, such as weekends, nights and holidays as needed.
Working Environment:
- The Welcome Center is a 24-hour facility; must be able to work flexible work hours, including holidays and weekends with regular contact with ASF clients and volunteers.
- For this NIGHT SHIFT position, must be able to work from 9:30PM – 7AM.
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