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IT Assistant

Liberia

Opportunity Deadline

08/02/2024

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Job Description

Fresh
  • Country: Monrovia, Liberia
  • No of vacancies: N/A
  • Salary: N/A 
  • Organization: UNIDO
  • Gender: Both 
  • Deadline: 2024-02-08

PROJECT CONTEXT

More than ever food security, food supply shortages, related distribution challenges and required transformation of food systems towards enhanced resilience and sustainability are on the spotlight of the global development agenda. Due to the global poly-crisis that the world is facing – the COVID-19 pandemic, the effects of climate change, conflicts and economic downturn – the prospect for food security is gloomy.

With the underlying principle of the interdependence of food security and food safety, and in response to the challenge, the EU has identified ‘enhancing and preserving natural resources for sustainable growth’ and ‘promoting decent jobs and economic growth’ as priority area #1 and #2, respectively, in its multi-annual indicative programme for Liberia for the period 2021 – 2027.

Against the above, this food safety project has been designed within the framework of the progamme ‘From productivity to product, linking peers to peers (P2P)’, which aims at boosting safe and sustainable food systems growth for enhanced food and nutrition security, a programme that was signed between the EU and the GoL in June 2023 within the EU-Liberia Development Partnership for 2021-2027.

In line with the priorities as reflected in relevant national primary legislation, this project aims at boosting trade in and safe consumption of locally produced food by enhancing food safety practices and compliance along selected value chains (i.e. rice, fish, cassava, cocoa & coffee). It comprises a holistic range of food safety related interventions at macro, meso and micro level with a strong demand-driven approach and is planned to span over a period of four and half years (January 2024 – June 2028).

Below outcomes and outputs were reconfirmed in intensive national stakeholder consultations that included representatives of relevant line Ministries, Consumer and Producer Associations, staff from the Liberian Standards Authority and its National Standards Lab, relevant UN Agencies, other complementary ongoing UNIDO projects and the EU.

Outcome 1 (MACRO level) – Enhanced efficiency of the national food control system based on an upgrade of the country’s regulatory framework and its food standard-setting functions, including through reinforcement with a voluntary national third-party food safety assurance programme.

Output 1.1 – Recommendations towards enhanced food safety regulatory oversight submitted for the selected value chains in the form of an actionable upgrading roadmap to all concerned Ministries, Authorities and Committees for endorsement and implementation.

Output 1.2 – Strengthened regulatory framework and operations, in particular in regard to food risk-based inspection services being rendered in the country, and enhanced food standard-setting functions as relevant for the selected value chains.

Outcome 2 (MESO level) – In line with the requirements of a voluntary national third-party food safety assurance scheme, the enabling institutional environment of Liberia`s food system is conducive to boost the competitiveness of primary producers and processors and to enhance overall consumer protection along the selected value and supply chains.

Output 2.1. – Based on relevant CODEX standards (e.g. Good Agricultural Practices (GAP), Good Manufacturing Practices (GMP) and Hazard Analysis Critical Control Points (HACCP) Principles), a basic, modular and voluntary national third-party food safety assurance scheme is developed, along with customised add-ons for the selected value chains and local ownership secured.

Output 2.2 – National food safety-related testing and certification services strengthened along the selected value chains towards an efficient implementation of the developed voluntary national 3rd party food safety assurance scheme (see output 2.1), and in line with international standard requirements.

Output 2.3 – The educational system in the country has been strengthened and upgraded as to facilitate in the long-term national capacity-building in the area of food safety in general, and in particular addressing the need for qualified food safety practitioners, capacitated to efficiently implement the developed scheme.

Outcome 3 (MICRO level) – Primary producers, processors and other relevant value chain actors actively pursue compliance with the developed voluntary national 3rd party food safety scheme (see outcome 2), or even advanced market requirements, and hence benefit from increased competitiveness and market connectivity, and overall advanced national food safety culture leading to enhanced demand for and supply of safe food in Liberia.

Output 3.1. – Primary producers, processors and relevant value chain actors upgraded towards compliance with the voluntary national 3rd party food safety assurance scheme, or advanced market requirements, as per clearly identified market needs and potentials.

Output 3.2 – Enhanced food safety culture and increased awareness on safe food handling practices by consumers, primary producers, food and agri-businesses and national marketplace actors (i.e. restaurants, retailers, markets, street food sellers, hotels, etc.).

FUNCTIONAL RESPONSIBILITIES

Under the day to day supervision of the CTA, overall management of the Project Manager and in close cooperation with the project team in the HQ and Monrovia, the ICT Assistant is responsible for the following key functions:

  • Facilitate the procurement and setup of necessary hardware, including computers, projectors, and other devices, to support project activities and office operations.
  • Manage and maintain a stable internet connection to ensure uninterrupted access.
  • Train project counterparts on the use of digital tools such as video conferencing platforms, paddle, and other technologies adopted by the project (e.g. universities and TVET support).
  • Troubleshoot hardware and software issues, providing timely resolutions to minimize disruptions of project and in particular capacity building activities.
  • Administer and manage local and cloud-based networks for the storage and retrieval of digital learning resources, ensuring secure and easy access.
  • Provide technical support to capacity-building activities hosting e-learning courses, including assisting with access issues and ensuring smooth delivery of digital content.
  • Monitor the performance and security of all ICT systems, implementing updates and patches as necessary.
  • Collaborate with national stakeholders to identify technology needs and recommend suitable hardware and software solutions as required.
  • Document ICT configurations, troubleshooting procedures, and commonly faced issues to create a knowledge base for future reference.
  • Assist in the development of ICT policies and procedures to ensure the responsible use of technology by stakeholder and the project team.
  • Document project activities as required by taking pictures and by producing video footage.
  • Carry out ad-hoc assignments, as required.

REQUIRED COMPETENCIES

Core Values

WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially.

WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner.

WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective.

Key Competencies

WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity.

WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world.

WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work.

WE THINK OUTSIDE THE BOX AND INNOVATE: To stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another.

MINIMUM ORGANIZATIONAL REQUIREMENTS

Education

Completed higher secondary education (high school diploma or equivalent), is required.

Formal technical courses in computing or information technology systems, is desirable.

Credit towards total working experience may be considered on a year by-year- basis, up to maximum of four years, for a higher degree education (including first university degree or equivalent diploma and/or master’s degree), in a relevant field to the post.

Technical and Functional Experience

  • A minimum of six (6) years of work experience in the IT Service desk or IT support, is required.
  • Experience in installing electrical appliances (computers, laptops, printers, mobile phones, etc.) and managing facilities, is required.
  • Experience in providing daily technical support to users of information management tools and IT infrastructure, is required.
  • Experience and proficiency in using Microsoft Office (Outlook, Word, Excel and PowerPoint), internet, is required.
  • Experience in photography and video production and editing, is desirable.

Languages

Fluency in written and spoken English is required.

This appointment is limited to the specified project(s) only and does not carry any expectation of renewal.
Employees of UNIDO are expected at all times to uphold the highest standards of integrity, professionalism and respect for diversity, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for jobs at UNIDO.

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