For every child, Vision! 

How can you make a difference?

Background

Within the Human Capital Intelligence & Technology team at UNICEF HQ, the People Analytics team supports the Division of Human Resource (DHR) in unpacking people data and providing insights. It also provides leadership in the analysis and interpretation of people data to drive business impact and data-driven decision-making processes, to enhance UNICEF people experience. The People Analytics team performs quality assurance activities to ensure accurate, timely, and consistent information across systems. As the focal point, the team supports requests for people data across the organization, UN agencies, and other entities.

The team produces a series of people analytics reports for targeted audience at the global level, such as targeted descriptive and predictive studies, quarterly workforce and recruitment reports, HR Dashboards with data updated monthly, video tutorials to navigate the dashboards, guides, and tools to support HR practitioners in reporting on people data, and more. The audience of these reports is multiple: all UNICEF personnel globally, the OneHR Community, HR data focal points at regional office level, senior management, etc. It is important to understand to which extent these products respond to the needs of the audience within the organization. Accordingly, the team will map all UNICEF’s people analytics products and launch early 2024 a quantitative and qualitative study on the audience’s perception, usage, and needs of revised and/or new UNICEF’s people analytics products. It will, in particular:

• Map all the UNICEF People analytics products that are produced and published (e.g. HR inSight Dashboards, People analytics Microsoft PowerBI Dashboards, Quarterly reports on HR Workforce, Recruitment, and Staff Movements, Deep-dives and ad-hoc analytics reports, updated workforce and recruitment datasets, capacity building tools and tutorials for UNICEF personnel and HR community, etc.)
• Design and conduct a quantitative and qualitative study on the audience’s perception, usage, and needs of UNICEF’s people analytics products.
• Engage and collect feedback from UNICEF personnel about analytics products that are currently used, developed/customized, and/or needed by all personnel, OneHR Community, HR data focal points, and the Senior Management within the OneHR leadership.
• Based on the results of the study, produce actionable recommendations to optimize existing products and exploring the possibility of creating new ones (e.g. a new UNICEF Managers Dashboard based on Supply Division product).

Purpose for the Job

Under the general guidance of the HR Planning Specialist (People analytics & Strategic Planning, Monitoring, and Reporting), and in close day-to-day collaboration with the HR Officer (People analytics & Data science), the HR Officer (Data preparation & Dashboard creation) will have three main tasks: 1) design and develop two new Dashboards (Managers and Talent Development dashboards) after collecting business requirements from all stakeholders; 2) implement the recommendations on all People analytics products that will be generated from the above mentioned quantitative and qualitative study; and 3) create a one-stop-shop for a single source of reporting inspired by OneHR dashboards and insight reports.

Key Functions and Accountabilities 

Business Analysis

• Meet with different stakeholders to understand the status-quo of the existing Managers’ dashboard created and maintained by the Supply Division. Collect business requirements to scale up the dashboards in a dynamic and sustainable manner to be used by interested Regions and HQ Division/Office throughout UNICEF with a possibility for custom needs per region/office;
• Similarly, collect the business requirement in order to develop a Talent Development dashboard;
• Document business requirements and generate technical documentation, including custom needs by user/business owner before starting the development phase of the dashboards;
• Ensure continuous communication with all stakeholders, and internally within the People analytics team on every milestone of the development phase of both dashboards.

Data preparation & Dashboards creation

• Develop the Managers’ dashboard and the Talent Development dashboard with a sustainable mind-set using latest techniques for data automation, real-time reporting, easy front-end customization possibilities, appealing visuals and navigation, etc.
• Coordinate with ICTD to design a sustainable ETL solution to be used as a data source for the newly created dashboards after understanding UNICEF data warehouse and different data sources needed for the dashboard;
• Work with business intelligence tools (preferably Power BI), in addition to code and develop parts of a tool, feature or software product when necessary;
• Implement the recommendations from the quantitive and qualitative study, including the creation of a “one-stop-shop” for all the UNICEF People analytics products that are currently produced and published in two platforms (HR inSight Dashboards and People analytics Microsoft PowerBI Dashboards).
• Use design skills to generate appealing dashboards using smooth and user-friendly navigation, in line with UNICEF branding.

To qualify as an advocate for every child you will have…

• A university degree (bachelor’s) in computer science, MIS, computer engineering, data science, data analytics, or related field is required.
• A minimum of two years of relevant professional experience in business intelligence (BI) analysis, software development and/or data analytics.
• Demonstrated experience in developing dashboards is required.
• Experience in BI tools like Microsoft PowerBI or similar is required.
• Coding skills are required.
• Experience working on HR/People analytics is an asset.
• Design and data visualization skills are an asset.
• Experience working with UN agencies, including UNICEF is an asset.
• Developing country work experience and/or familiarity with emergency is considered an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drives to achieve impactful results (1)
• Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children.

Remarks:

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be cancelled.

All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.