Risk Communication & Community Engagement (RCCE) Officer, (NO-B), Temporary Appointment, Damascus, Syria – WHO Jobs in Syria

• Location: Damascus, Syria
• Vacancy No: N/A 
• Salary: N/A
• Organization: WHO
• Gender: Both
• Deadline: 2024-03-27

JOB PROFILE SUMMARY

Under the direct supervision of the Team Lead Communication Unit, the incumbent will work closely with the Expanded Programme on Immunization (EPI) to strengthen support the coordination, management, monitoring and reporting of Risk Communication and Community Engagement (RCCE) interventions, with a focus on increasing demand generation for routine immunization.

KEY DUTIES AND RESPONSIBILITIES

The incumbent will perform the following duties and responsibilities:

1. Contribute to the planning and coordination of RCCE actions on immunization campaigns, including the development and placement of evidence based multi-media messages, tools and materials to increase demand generation and promote vaccine uptake.
2. Provide technical support on the implementation, monitoring and reporting of RCCE activities at national and sub-national levels, through engaging implementing partners, focusing on multiple target groups, especially high-risk and vulnerable groups, and working with a range of local stakeholders and partners.
3. Provide technical advice to the National RCCE Coordination Group and ensure adequate information sharing, addressing needs and gaps to maintain a cohesive and harmonized response to health emergencies and routine vaccination programmes.
4. Identify areas of concern and potential barriers to vaccine uptake and review relevant information, education and communication materials for the target population groups and national stakeholders.
5. Strengthen sub-national RCCE mechanisms and activities through continued support and facilitation of the work of the RCCE focal persons at hubs’ level.
6. Analyse, use and share findings from vaccination campaigns, behavioural research, social listening, media monitoring and AAP, as part of ongoing evidence generation for enhanced RCCE programming.
7. Work closely with resources from national levels to train and prepare for national or localized response to health emergencies.
8. Support national authorities to convene stakeholders and review and provide input on national risk communication strategies and plans.
9. Evaluate and monitor rumors and misinformation, providing recommendations to address fears and concerns and propose solutions to counter misinformation on health topics with a focus on vaccines.

RECRUITMENT PROFILE

Core Competencies

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Moving forward in a changing environment
5. Ensuring the effective use of resources

Functional Knowledge and Skills

1. Understanding of public health and international development issues
2. Excellent interpersonal skills.
3. Ability to work under pressure while producing results.
4. Ability to “think out of the box” and to make innovative proposals related to risk communication.
5. Knowledge of WHO mandate and goals in the emergency incident management context.
6. Knowledge of WHO/United Nations agencies programmes and practices.

Educational Qualifications

Essential:

A first level university degree (Bachelor’s level) in social sciences, behavioural sciences, development sciences, communications or public health.

Desirable:

Advanced university degree (Master’s level or above) in social sciences, behavioural sciences, development sciences, communications or public health from an accredited/recognized institute. Training in public health, health education, health communication, or health promotion.

Work Experience

Essential:

At least two years of related experience in risk communication. Proven experience in the implementation of risk communications strategies and plans. Proven experience in managing demand generation in vaccination campaigns.

Desirable:

Experience in emergency management, disease outbreaks, health, or humanitarian emergencies. Prior working experience with WHO, the UN, health cluster partners, recognized humanitarian organizations or other national or international organizations.

Language Requirements

Essential: Expert knowledge of English.

Desirable: Expert knowledge of Arabic.

Information technology (IT) and other skills

Proficiency in computers and office software packages, handling of web-based management systems, Enterprise Resource Planning (ERP) systems and Cloud Management Enterprise System such as Workday.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual gross salary starting at USD 32,151 (subject to mandatory deductions for pension contributions and health insurance, as applicable), Other benefits include 30 days of annual leave, and allowances for eligible dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level.

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics. The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply. Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

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