SC3 IT Assistant – WFP jobs in Peru

ABOUT WFP

The World Food Program (WFP) is the United Nations agency that fights hunger and malnutrition around the planet. WFP’s vision is focused on a world in which every man, woman, girl and boy has access at all times to the food necessary to lead an active and healthy life, thus achieving the Sustainable Development Goal Zero Hunger (SDG2). ), as well as promoting a global alliance to guarantee the sustainability of the population’s well-being (SDG 17). WFP in Peru, through its new Strategic Plan in the Country 2023-2026, will strengthen its capacity to support policies through new promotion, communication and higher quality research capabilities, to help influence resource decisions. This strategy will contribute to strengthening the capacities of national and subnational institutions to manage food security, disaster risk management and social protection policies and programs.

PURPOSE

Under the direct supervision of the Information Technology Assistant, you will provide operational support to all WFP CO Peru units, to ensure proper functioning of computer equipment and programs;

KEY RESPONSIBILITIES

1. Compile, organize and keep up to date the area’s files, information contained in inventories, databases and websites;
2. Respond to basic queries and provide operational support to staff on technology and operating systems;
3. Support in the organization of the WFP file server;
4. Provide and collect information on web content, software and operating systems for WFP staff;
5. Support in the maintenance of basic tasks of systems and equipment to ensure efficient operation and easy use;
6. Provide support and help desk in Microsoft Office 365;
7. Provide support in administration, network infrastructure (servers and switches) and hardware;
8. Keep a record of customer service;
9. Support in the preparation of reports using standardized models;
10. It will incorporate the organization’s guidelines regarding gender equality and the mainstreaming of protection in all its activities and projects;
11. Other related tasks/activities assigned by the Representative.

SKILLS

• Possess effective spoken and written communication skills;
• Possess the ability and logical criteria to identify priority tasks/activities;
• Be a proactive person;
• Be a flexible person with the ability to adapt to changes;
• Capacity for teamwork;

RATINGS

• Technical or university studies in Systems Engineering, Technology, Telecommunications or Electronics are desirable;
• Knowledge of English (spoken and written) at a basic level;
• Management of computer programs;
• Intermediate knowledge of SAP;
• Network knowledge;

EXPERIENCE

• Have a minimum of three  years’ experience as an Assistant in computer or information technology areas;
• It is desirable to have experience in the United Nations System, international organizations and/or associations or embassies;

TERMS AND CONDITIONS

World Food Program (WFP) Service Contract (SC) until December 31, 2024. The salary level on the United Nations National Scale for a Service Contract will be SC3. People hired under SC are considered independent contractors and must provide receipts for fees to pay for their services.  The fees received by the holders of these contracts are not exempt from personal income tax and, therefore, it is the responsibility of the contracted party to settle before the national authorities the taxes levied on their professional fees, as well as the corresponding payment to the fund. pensions of your choice. WFP is an international organization, it does not act as a withholding agent.

APPLICATION DEADLINE

The deadline to apply for this vacancy is April 7, 2024 through the WFP e-recruitment platform. Please note that applications received after the deadline will not be considered. Only shortlisted candidates will be contacted.

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.