Programme Analyst, Volunteer Solutions and Knowledge Management – UNDP jobs in the USA
- Location: New York City, USA
- Vacancy No: N/A
- Salary: N/A
- Organization: UNDP
- Gender: Both
- Deadline: 2024-04-10
Job Description
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Background and Organizational Context
The Volunteer Solutions Section (VSS) develops policies and solutions to support the mobilization of UN Volunteers and Online Volunteers across the UN system. VSS is responsible for providing robust and innovative volunteer service offers to the UN system, including consolidated volunteer types and categories, policies, talent acquisition (sourcing to recruitment) and volunteer engagement and management expertise. VSS works in close collaboration with all UNV units (headquarters, Regional Offices, and Field Units) to provide relevant products and tools to support volunteer mobilization.
Position Purpose
The Programme Analyst, Volunteer Solutions and Knowledge Management reports to the Programme Specialist, Onsite-Online Volunteer Solutions, and supports the UNV volunteer offer refinement as well as corporate knowledge management on volunteer solutions S/he works in close collaboration with the Regional Offices and Field Units, New York Office, Volunteer Services Centre, and other relevant subject matter experts and external stakeholders.
Duties and Responsibilities
1. UN Volunteer solutions refinement and management
- Coordinate and implement the actions plan based on the findings of the UNV category evaluation and the Online Volunteering service review.
- Collaborate with relevant stakeholders for the implementation of management decisions on UNV solutions.
- Support the monitoring of UNV solutions usage to identify areas for enhancement.
- Support the implementation of solutions’ quality assurance measures to ensure high-quality service delivery.
- Develop and adjust specific solutions’ business processes, tools and systems’ functionalities, in coordination with relevant UNV sections.
- Coordinate the development and refinement of UNV categories strategy, business processes, tools and systems in coordination with relevant UNV sections.
- Provide technical guidance to Regional Offices, Field Units and the NYO on the UNV solutions offer, including on online volunteering mainstreaming, and consistency and compliance globally.
- Monitor the quality of advertised assignments and provide input for improvement
2. Knowledge Management and dissemination
- Identify, curate and organize information related to UN Volunteer types and categories’ best practices, resources and other relevant information.
- Disseminate relevant solutions information systematically and strategically within UNV;
- Regularly update and train UNV personnel on UN Volunteer category-related lessons and changes through workshops, trainings and other activities.
- Support in the planning, design, execution and monitoring of the volunteer knowledge management intranet, tools and initiatives.
- Any other related tasks as delegated by the Supervisor or Section Chief
Supervisory/Managerial Responsibilities:
- Act as matrix supervisor to the regional Online Volunteering service Associates
Competencies
Core
Achieve Results:
- Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:
- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements g
Learn Continuously
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility
- Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination
- Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
- Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion
- Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Systems Thinking
- Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
Portfolio management
- Ability to select, prioritise and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment
Results Based management
- Ability to manage programmes and projects with a focus at improved performance and demonstrable results
Project management
- Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals
Partnerships management
- Ability to build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies
Collective intelligence design
- Ability to bringing together diverse groups of people, data, information or ideas, and technology to design services or solutions
Innovation
- Technology and Innovation
Required Skills and Experience
Education:
- Advanced university degree (master’s degree or equivalent) in human resources, business administration, or related fields.
- A first-level university degree (bachelor’s degree) in combination with an additional two years of qualifyingexperience will be given due consideration in lieu of the advanced university degree
Experience:
- Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant work experience in HR and/or administration management, coordination and/or related field;
- Experience in MS Office 365;
- Knowledge of the conditions of service of the UN Common System or of international organizations would be an asset;
- Experience with online volunteering would be an asset;
- Experience working in web-based management systems would be an asset;
- Experience working with volunteers would be an asset.
- Fluency in English
- Proficiency in another official UN language would be an asset.
Disclaimer
Only short-listed applicants will be contacted;
- The successful candidate will hold a UNDP letter of appointment;
- This post is subject to classification.
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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