1. Role and responsibilities

The purpose of the assistant position is to assist in the day to day implementation of the CC project. Use actions words such as conduct or assist for the position relevant responsibilities.

Generic responsibilities 

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

1. Adhere to NRC policies, tools, handbooks and guidelines
2. Assist with the implementation of the support function portfolio according to plan of action
3. Prepare and develop status reports as required by management
4. Ensure proper filing of documents
5. Promote and share ideas for improvement of the support function

Specific responsibilities 

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• To support the development and implementation of appropriate monitoring processes and systems, effective communication of monitoring and evaluation information
• Oversee data collection activities and conduct data quality checks in the field and ensure accuracy and completeness of survey questionnaires.
• Work closely with Education, FSL, ICLA, Shelter and WASH to assist with collecting, collating, presenting and otherwise managing information for M&E related reports.
• Conduct and support frequent surveys/assessments for monitoring and evaluation activities
• Assist in the preparation of project evaluation and/or review reports and draft regular M&E report.
• Assist in the establishment and day to day management of a database and monitoring and progress tracking system.
• Assist with documentation of the projects, including project activities/inputs, outputs and outcomes (e.g. assessments, recording construction progress forms, change in behaviour and situation, etc.)
• Maintain and update the country programme M&E database, ensuring correct and swift data entry and processing
• Assist in data collection and data entry of forms and reports as required
• Prepare routine monitoring reports, identify shortcomings and make relevant recommendations on a regular basis.
• Support collection and maintenance of geographic baseline and thematic data
• Implement Complaint, Response and Feedback Mechanism and do the daily complaint documentation and feedback.
• Assist in any other M&E related activities/duties

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Programme Coordinators/Officers/Assistants/Field Monitors/casual workers
• M&E Officer/M&E Coordinator

Scale and scope of position

1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 

1. Professional competencies 

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

•             Experience from working as a Project Officer in a humanitarian/recovery context

•             Previous experience from working in complex and volatile contexts

•             Documented results related to the position’s responsibilities

•             Some knowledge of English

Context/ Specific skills, knowledge and experience: 

•             Good knowledge in data collection

•             Good English Skills

•             Good use of Microsoft applications and specially excel

2. Behavioral competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect 

1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

•             The Job Description

•             The Work and Development Plan

•             The Mid-term/End-of-trial Period Performance Review Template

•             The End-term Performance Review Template

•             The NRC Competency Framework