• Country: USA
• Vacancies No: N/A
  
• Salary: N/A 
• No of Jobs: N/A
  
• Education: Undergraduate
• Experience: N/A
  
• Gender: Both

Key Responsibilities:

• Efficiently manage day-to-day operations of the IRC’s VITA site, encompassing the tax season period (January – April 2022).
• Provide leadership and technical support to volunteer tax preparers.
• Thoroughly review documentation and complete tax returns for taxpayers.
• Schedule tax appointments and deliver exceptional customer service to clients.
• Conduct quality reviews and electronically file tax returns in compliance with established procedures.
• Successfully complete the IRS Link and Learn tax training at the Advanced level.
• Participate in Site Coordinator Training to enhance proficiency.
• Attend and complete partners’ VITA trainings, actively contributing to EITC coalition meetings.
• Assist in the recruitment and training of VITA program volunteers, ensuring preparedness for the tax season.
• Coordinate and actively participate in marketing and outreach initiatives for the IRC’s VITA program.
• Develop EITC presentations, engage in VITA canvasing efforts, and represent IRC at community fairs.
• Assist in the meticulous collection of data and reporting to program funders.
• Ensure strict adherence to IRS and VITA program policies and procedures, guaranteeing compliance at all times.
• Undertake any other duties as assigned in support of the IRC’s mission and objectives.

Job Requirements:

• Undergraduate degree in finance, accounting, or a related field; or mix of equivalent years of related work experience and education;
• Previous experience with personal income tax preparation required;
• Experience in a non-profit organization preferred;
• Excellent customer service skills, including experience working with a diverse client base;
• Strong written and verbal communication skills, including the ability to make presentations as well as the ability to supervise a large, diverse group of volunteers;
• Strong organizational skills and high level of attention to detail;
• High level of computer literacy; familiarity with TaxSlayer software highly preferred;
• High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams;
• Strong commitment to economic empowerment of low-income and underserved populations;
• Excellent written and verbal English;
• Proficiency in a second language (Spanish, Arabic, Farsi, Ukrainian or other high-demand language) strongly preferred.

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