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Tax Specialist

United States

Opportunity Deadline

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Job Description

United States
  • Country: USA
  • Vacancies No: N/A
  • Salary: N/A 
  • No of Jobs: N/A
  • Education: Undergraduate
  • Experience: N/A
  • Gender: Both

Key Responsibilities:

  • Efficiently manage day-to-day operations of the IRC’s VITA site, encompassing the tax season period (January – April 2022).
  • Provide leadership and technical support to volunteer tax preparers.
  • Thoroughly review documentation and complete tax returns for taxpayers.
  • Schedule tax appointments and deliver exceptional customer service to clients.
  • Conduct quality reviews and electronically file tax returns in compliance with established procedures.
  • Successfully complete the IRS Link and Learn tax training at the Advanced level.
  • Participate in Site Coordinator Training to enhance proficiency.
  • Attend and complete partners’ VITA trainings, actively contributing to EITC coalition meetings.
  • Assist in the recruitment and training of VITA program volunteers, ensuring preparedness for the tax season.
  • Coordinate and actively participate in marketing and outreach initiatives for the IRC’s VITA program.
  • Develop EITC presentations, engage in VITA canvasing efforts, and represent IRC at community fairs.
  • Assist in the meticulous collection of data and reporting to program funders.
  • Ensure strict adherence to IRS and VITA program policies and procedures, guaranteeing compliance at all times.
  • Undertake any other duties as assigned in support of the IRC’s mission and objectives.

Job Requirements:

  • Undergraduate degree in finance, accounting, or a related field; or mix of equivalent years of related work experience and education;
  • Previous experience with personal income tax preparation required;
  • Experience in a non-profit organization preferred;
  • Excellent customer service skills, including experience working with a diverse client base;
  • Strong written and verbal communication skills, including the ability to make presentations as well as the ability to supervise a large, diverse group of volunteers;
  • Strong organizational skills and high level of attention to detail;
  • High level of computer literacy; familiarity with TaxSlayer software highly preferred;
  • High level of comfort, functioning and effectiveness in multi-cultural and multi-disciplinary teams;
  • Strong commitment to economic empowerment of low-income and underserved populations;
  • Excellent written and verbal English;
  • Proficiency in a second language (Spanish, Arabic, Farsi, Ukrainian or other high-demand language) strongly preferred.


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