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Small Business Counselor

United States

Opportunity Deadline

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Job Description

United States
  • Country: USA
  • Vacancies No: N/A
  • Salary: N/A 
  • No of Jobs: N/A
  • Education: Undergraduate
  • Experience: 2 years
  • Gender: Both

Major Responsibilities:

  • Lead outreach to and recruitment of participants for small business programming; screen and assess interested King County residents for program eligibility and participation
  • Provide one-on-one business counseling and management assistance to new and existing King County resident-owned-businesses in all areas of business start-up and expansion
  • Assist entrepreneurs to become ready for business financing through preparation of loan applications, business plans, and financial statements
  • Underwrite and package loan applications and present for review to the IRC’s Community Development Financial Institution (CDFI), the Center for Economic Opportunity
  • Conduct individual case management and provide loan repayment support, including technical assistance visits to the businesses of program participants
  • Proactively facilitate referrals to outside service providers as necessary to meet the diverse needs of the program participants
  • Ensure that information required for small business program eligibility and reporting purposes is collected and that accurate records are maintained, including case files and client data entry across multiple databases
  • Ensure necessary steps are taken to obtain relevant program data in a timely fashion; follow-up with all clients regularly and record all contacts with case notes
  • Attend regularly scheduled meetings with other IRC staff and volunteers as part of the review, evaluation, and program maintenance process
  • Attend and participate in regular program network meetings and open office hours with headquarters-based Technical Advisors
  • Assist in the planning and coordination of training activities and special events
  • Other duties as assigned

Key Working Relationships:

Position Reports to:  Small Business Program Coordinator, Economic Empowerment

Indirect Reporting:  Economic Empowerment Program Manager, Deputy Director for Economic Empowerment Program Quality and Innovation (HQ)
Other Internal and/or external contacts:

Internal: Economic Empowerment staff, Regular communication/coordination with other IRC departments

ExternalMonthly calls with counterparts in other IRC offices across US programs network, external community partners

Job Requirements:


Undergraduate degree or equivalent experience in a related field

Work Experience

  • 2 years’ experience in small business development or operation of a small business preferred
  • Experience with immigrant entrepreneurs preferred
  • Knowledge of and experience with an array of business topics, including marketing, management, financing, and entrepreneurship
  • Familiarity with business software and technologies, especially low-cost online marketing strategies
  • Previous experience working with individuals from diverse cultural and ethnic backgrounds and varying levels of literacy and numeracy
  • Experience and training in trauma-informed and person-centered services

Demonstrated Skills and Competencies

  • Competency in Microsoft Office required, additional technical skills an asset
  • Excellent organizational skills
  • Strong written and verbal communication skills, including ability to make presentations
  • Ability to work independently, be a self-starter and maintain responsibility for multiple tasks, as well as working together on a close, collaborative team
  • Fluency in English and an additional language relevant to current populations served preferred (particularly Swahili, Farsi, Dari, Urdu, French, Ukrainian, Tigrinya, Somali, Burmese, or Arabic)


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