UN Jobs

All Jobs Full Time Part Time Remote

Senior Investigation Intake Coordination Specialist


Opportunity Deadline


Share via:

Job Description

  • Country: Switzerland
  • Vacancies No: N/A
  • Salary: N/A 
  • No of Jobs: N/A
  • Education: Undergraduate
  • Experience: 9 years
  • Gender: Both


  • Conduct the initial assessment of allegations of misconduct received by the IGO, in a timely and effective manner and in accordance with the IGO Standard Operating Procedures (SOP), the IGO Investigation Guidelines and the applicable UN/UNHCR policies and procedures.
  • Gather and analyse the preliminary information and/or evidence necessary to conduct the assessment of each complaint; this may include researching through available sources – including electronic and e-mail records – interviewing complainants, potential witnesses and other persons of interest, and liaising with other sources of information both within and outside UNHCR.
  • Support the Inspector General and the Head of Investigation Service in Geneva as required and especially during Bangkok off-hours due to time zone differences.
  • Maintain up-to-date electronic records of all misconduct complaints and of their follow up by registering in the confidential IGO database (iSight) the assessments, the available information, the recommendations issued and any follow up actions.
  • Review audit, evaluation and other reports and other sources of information as may be required to understand the operational context and the potential investigation environment.
  • Conduct information gathering interviews in accordance with the IGO Investigation Guidelines, UN Administrative Instructions and the framework of Administration of Justice within the UN.
  • In coordination and compliance with due process requirements, conduct inquiries with sensitivity ensuring confidentiality and accuracy of evidence gathered and impartiality of conclusions reached.
  • Assess the urgency of each complaint, cognizant of risks to staff and operations, and prioritise assessments accordingly. Bring any risks identified to the immediate attention of the Head of Service.
  • Prepare written assessments of each complaint, clearly outlining the available information, the possible constraints foreseen in the potential investigative process and the recommendations, to the attention of the Head of Service (Investigation).
  • Acknowledge to the complainants the receipt and registration of misconduct complaints within the timeframe established by the IGO SOPs.
  • Liaise with various units within UNHCR; e.g. Division of Human Resources, Ethics Office, Staff Health & Wellbeing Services, Division of Information Systems and Telecommunications, Field Security Serviceetc., in relation to the intake assessment function.
  • Provide advice and guidance to staff members on how to report misconduct and, as may be required, how to assist in conducting preliminary assessments/investigations.
  • Decide on interviews to be conducted during the course of inquiries.
  • Have access to any UNHCR document, data, site and property related to on-going inquiries.
  • Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate, as needed. If a Risk Owner, designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year, as needed.
  • Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For P4 – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

Law;       Administration Law;             Criminal Justice;                  Criminology;

or other relevant field.

Certificates and/or Licenses

Certified Fraud Examiner

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


Previous relevant professional experience in the field of investigations and application of law. At least 5 years of experince in an international environment preferably within the UN Common System or other international organizations. Experience with investigatory procedures and practices, including conducting investigations, preferably in the public sector administrative context. Working knowledge of UN Disciplinary/Administrative Tribunal jurisprudence and legal, procedural and evidentiary standards.


Experience with UN justice system and knowledge of the law of the international civil service as related to investigations, and staff misconduct.

Functional Skills

IG-UN Administration of Justice system mechanisms

International Criminal Law

IG-Investigation case management

IG-Investigation Reporting including related management reporting

IG-Investigation interview techniques

IG-Use of Investigation Management Software (for example, i-Sight)

IG-Workforce, administrative, civil, criminal and/or misconduct investigations

LE-Knowledge management of legal advice

RC-Records center management

CO-Strategic Communication,

CO-Drafting and Documentation

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


If you are looking for more UN jobs in Switzerland, please click here: UN jobs in Switzerland

Similar Jobs

Project Coordinator/Manager




Programme Associate (PGAAP) – SC6 – Herat




Programme Associate (PGAAP) – SC6 – Faizabad




Assistant Logistics Officer




Afghanistan: Country Security Manager – Kabul





No opportunity tags assigned.