• Responsible of  national staff recruitments for the Amman Country office ensuring that NRC People (NRC’s recruitment tool) is always updated.
• Ensure the submission of accurate payroll reports for all NRC staff in coordination with HR Coordinators in areas, and ensure the accurate payroll administration according to NRC rules and regulations in compliance with the applicable national laws,
• Ensure that all staff have work and development plans and carry out regular performance discussions with supervisors/managers are documented.
• Prepare HR reports and respond to audit requirements in coordination with other HR Coordinators in areas.
• Ensure that the tracking system/NRC People system, recruitment, and training are always updated.
• Ensure the database for personnel and recruitment is up to date for all staff.
• Responsible of the health insurance contracts management and liaison with the health insurance company to ensure they are responding to staff inquiries.
• Responsible of tracking staff leaves and timesheet and update it on staff  database.
• Monitor the staff Bio-time reports (check-in -check-out time) and communicate the report results with the managers as required.
• responsible for  the contract renewal process for all NRC staff in coordination with the other HR Coordinators in areas.
• Support/facilitate HR training such as NRC People System Training, and Code of Conduct, as well as information sessions on Internal Regulation and HR SOPs.
• responsible for  the offboarding process/ exit procedures for leavers.
• Ensure confidential, safe, and standardized filing of personnel documents in the office and on One Drive.
• Track and follow up on all administration tasks such as for visas, work permits, and residencies for international staff and visitors.
• Provide technical support and capacity building to the HR and admin team as required
• Maintain a status report (Tracker) concerning all disciplinary cases and decisions.
• Any other task assigned by the line manager.

Critical Interfaces

By interfaces, NRC means processesand projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are

• Auditors (internal/external)
• Relevant implementation staff
• Others: Liaising with the authorities such as Ministy of Labour, Social Security ..etc

Scale and scope of position

Staff:  1 Team Leader, 1 Technical Officer

Stakeholders:  Recruitment Agencies, Social Security, Ministry of Labor. tax consultants, partner INGOs and local NGOs

Information:  NRC People, Agresso, Databases

Budgets: Budget responsibility for CO HR activities

Legal or Compliance: NRC Terms of Employment, NRC Code of Conduct, NRC Policies, NRC Standard Operating Procedures

Competencies

Competencies are important in order for the employeeand the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional Competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies: 

• Minimum 3 years of experience from working as a HR staff in a humanitarian/recovery context in NRC
• Experience working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Context/specific skills, knowledge, and experience:

• Fluency in Arabic, both written and verbal an advantage
• Significant experience working in NRC in HR
• Previous capacity-building experience
• Knowledge and experience in implementing NRC HR minimum standards
• Qualification requirement: Bachelor’s degree or higher