JOB PURPOSE

The Business Support Assistants (BSA), with guidance from the project manager (PM), will implement the day-to-day SBC project tasks, activities, and procedures. They support the successful execution of the communications strategy and action plan, work with local stakeholders and with implementing partners, and help monitor communications and behavioral objectives. Current projects are cross-cutting, and thus, BSAs are expected not only to work within the nutrition workstream but to also execute tasks for workstreams in school feeding, social protection, anticipatory action, emergency response, gender and disability mainstreaming, integrated resilience, and other key areas of work.

In-person, in-office work and frequent travel to project sites are required, though remote work may be occasionally warranted, per guidance and instructions from management. BSAs are expected to work under minimum supervision but with routine, close coordination and collaboration with the PM. The BSAs directly report to the PM, who is supervised by the Head of Resilience. The SBC Programme Policy Officer, based at the CO, leads the SBC portfolio and provides technical guidance to the SBC project team.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Perform day-to-day project tasks, activities, and procedures in compliance with the implementation plan
2. Facilitate community-based seminars, workshops, and other community mobilization activities
3. Conduct interpersonal, one-to-one, and household visits
4. Make regular field visits, take time to perform communications activities, and interact with beneficiaries, partners, authorities, and stakeholders
5. Support and enable field stuff to run communications campaign as designed, including broadcast and social media
6. Collaborate with relevant implementing partners, including civil society groups for indigenous peoples, people with disabilities, and other vulnerable groups
7. Assist in the fidelity of the communications/messaging design to the strategy and action plan
8. Help ensure the planning and implementation of the SBC activities
9. Support the coordination of all implementation and procedure training sessions
10. Help build and cultivate strategic relationships at the community level in ways that lead to increased impact and local ownership of the project
11. Help prepare progress reports and other project documentation
12. Assist in accurate, timely data management, including key data points for collection and analysis
13. Perform administrative duties, including making purchase request, and coordinate with relevant units (e.g., procurement, finance), as appropriate
14. Participate in internal and external meetings as well as relevant trainings or workshops
15. Submit a monthly accomplishment report and attendance report as the basis for salary
16. Promote WFP safety standards in the local context of the project and coordinate with designated focal persons on gender, safety, security, and wellbeing, as appropriate
17. Interact with the various departments or units in the CO and FO to ensure full compliance with WFP’s policy, procedures, and standards
18. Perform other related responsibilities , including workstreams in school feeding, social protection, anticipatory action, emergency response, gender and disability mainstreaming, integrated resilience, and other key areas of work, as required and guided by management

STANDARD MINIMUM QUALIFICATIONS

•   ↵Education and training:
  • Completion of secondary education; bachelor’s degree in social or behavioral sciences, public health, nutrition, development studies, communications, or other equivalent levels of related degree is an advantage.
  • Advantages: formal training in developmental studies, health promotion/education, photo/video editing software, and/or project operations
• Experience:
  • Minimum four (4) years of progressively responsible work in project operations, including implementing and monitoring/evaluating community-based project activities
  • Advantages:
    • experience in communications projects focused on social or behaviour change
    • experience in development of communications tools, materials, or activities
    • experience in community mobilization
    • experience in training facilitation and capacity building
    • exposure to food, nutrition, or health environment in rural area
    • exposure to gender and protection issues at the community level
    • exposure to issues related to indigenous peoples
• Knowledge & Skills:
  • Excellent interpersonal skills, including strong professional communication and facilitation skills
  • Demonstrative sensitivity to local cultural knowledge, attitude, practices, and beliefs
  • In-depth knowledge of project management cycle
  • Strong understanding of the logical framework approach as well as of monitoring, evaluating, reporting, and communication strategies or tools
  • Strong analytical and writing skills
  • Ability to work within tight deadlines and manage multiple tasks simultaneously and independently
  • Proven ability to conceptualize, develop, plan, and manage project activities
  • Demonstrated leadership and teamwork skills, including good analytical, negotiation, and advocacy skills
  • Ability to work in a team and establish effective, empathic working relationships with people of different diverse backgrounds and identities
  • Advanced computer skills with mastery of Windows and Microsoft Office;
• Language:​​​​​​
  • Fluency in both oral and written English and Filipino
  • Advantages: knowledge of local languages (Maguindanao, Hiligaynon)