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Workforce Development Supervisor

United States

Opportunity Deadline

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Job Description

Fresh
  • Country: Oakland, USA
  • No of vacancies: N/A
  • Salary: N/A 
  • Organization: IRC
  • Gender: Both 
  • Deadline: N/A 

Major Responsibilities:

  • Oversee IRC Oakland’s Career Development program activities, plan outreach activities, evaluate the need for and distribute client financial assistance, ensure programs’ data quality including quarterly internal audits and outcomes monitoring.
  • Oversee career program grants from multiple funding streams including WIOA Adult, WIOA Youth, Office of Refugee Resettlement and private foundation grants.
  • Work closely with Early Employment and Employer Engagement teams to ensure quality service delivery flow, client referrals across teams and programs as well as streamlined data sharing and management.
  • Represent IRC Oakland’s Career Development Programs at partner and external stakeholder meetings and events; serve as main point of contact between Career Development, other IRC departments and partners.
  • Develop and implement process improvements to increase efficiency and quality of career development programs as well as create and maintain resources to help navigate grant requirements, outcomes and data systems.
  • Provide one-on-one counseling and case management to help program participants with career planning, career development, accessing skills training and attain economic self-sufficiency; follow-up with all clients regularly and record all contact in compliance with contractual requirements.
  • Supervise and train Career Development staff and ensure delivery of high-quality employment services as described above
  • Regularly monitor program outcomes and grant deliverables to ensure they are met in accordance with donor and grant requirements.
  • Ensure that information required for program eligibility and reporting purposes is collected and that accurate records are maintained, including case files and client data entry
  • Other duties as assigned

Key Working Relationships:

Position Reports to: Workforce Development Manager

Position directly supervises: Career Development Specialists

Job Requirements:

  • Associate’s or Bachelor’s degree preferred
  • 2+ years’ experience in the non-profit sector preferred
  • Prior experience working with limited-English-proficient and low-income populations preferred
  • 2-4 years’ experience with employment counseling, case management, or coaching required
  • Strong written and verbal communication skills, including ability to make presentations
  • Proficiency in a relevant language (i.e. Tigrinya, Dari, Farsi, Spanish, Arabic) preferred

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