• Country: Bangkok, Thailand
• No of vacancies: N/A
  
• Salary: N/A 
• Organization: UNDP
• Gender: Both 
• Deadline: 2024-01-04

Duties and Responsibilities

Ensures implementation of HR strategies through:
•   Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies;
•   Input to BRH business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.

Implements HR services through:
•   Acts as focal point for local recruitments and internship selection process;
•   Processes applications for vacancies, including preparing and maintaining case files for candidates, arranges for exams and interviews;
•   Assists in the evaluation and screening of candidate applications;
•   Assists in filling of posts, including initiating and following up on reference check and academic qualifications, and preparing relevant documentation required for recruitment related meetings;
•   Maintains vacancy announcement files and tracks status of vacancy announcements;
•   Assists in the post classification and recruitment request through UNall and coordinates with GSSC on recruitment related matters;
•   Assists in the contract extension request through UNall and coordinates with GSSC on relevant HR transactional work;
•   Maintains proper filing system for HR records and documents;
•   Processes clearances and necessary documents for separation;
•   Provides information for cost-recovery for HR services provided by UNDP to other units or Agencies.

Ensures proper staff performance management and career development through:
•   Assists in monitoring the completion status of UNDP mandatory courses and following up on the completion;
•   Assists in onboarding and offboarding activities for Bangkok Regional Hub;
•   Assists in preparation of necessary documentation for the Performance/ Talent Review meetings.

Provide general HR related support through:
•   Drafts and/or processes a variety of correspondence and other communications;
•   Liaises with UNESCAP on learning related activities;
•   Prepares supporting documents for HR related payments;
•   Undertakes research in a range of HR related issues and assists in preparation of notes/reports;
•   Performs general support duties as assigned.

Ensures facilitation of knowledge building and knowledge sharing in BRH through:
•   Participation in training for the operations/programme/projects staff on HR issues;
•   Synthesis of lessons learnt and best practices in HR;
•   Sound contribution to knowledge networks and communities of practice.
Institutional Arrangement

Under the overall direction of the Manager, Operations Support Team, overall supervision of the HR Analyst and direct supervision of the HR Associate, the HR Assistant works in close collaboration with other units of OST, programme and project staff in the Bangkok Regional Hub, Thailand Country Office of UNDP and other UN agencies staff to exchange information and ensure consistent service delivery.

Think Innovatively:   LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:   LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:   LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:    LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:   LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:   LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies

Business Management – Communication:

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels

Business Management – Customer Satisfaction/ Client Management:

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs.
• Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.

HR – Recruitment – Recruitment design and management:

• Knowledge of, ability to design and manage end to end recruitment processes

HR – Recruitment – Assessment and selection:

• Knowledge and ability to apply various candidate assessment and selection methodologies, tools and platforms, ability to effectively align them with specific recruitment needs

• Fluency in English and Thai

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