The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. UNON supports Programme implementation of the United Nations Environment Programme (UNEP), the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, conference and information services (www.unon.org). This post is located in the Nairobi duty station, Travel, Shipping &Visa Unit (TSVU), Central Support Services (CSS), Division of Administrative Services (DAS), UNON. The incumbent reports to the supervisor, TSVU and will be responsible for the following.

General Administration: • Provide various administrative support in managing the day-to-day operations of the Travel, Shipping and Visa Unit. • Handle incoming and outgoing correspondence, draft routine correspondence according to the United Nations standards. Prioritize and follow up on pending actions. • Screen telephone calls as well as visitors and answer queries with discretion. • Disseminate information on matters related to Travel, Shipping and Visa office to all entities via Iseek and internal broadcast. • Drafts routine correspondence for signature by the Chief of the Unit. • Maintains files of rules, regulations, administrative instructions and other related documentation. • Maintains up-to-date work unit files (both paper and electronic). • Maintain records for the unit’s time and attendance and performance appraisal. • Prepare annual leave schedules for approval by Chief of Unit. • Performs other related administrative duties, as required, e.g., Maintaining a team training calendar. Monitoring accounts and payment to vendors and individual contractors for services. Physical space planning. Identification of office technology needs and maintenance of equipment, software and systems. • Reviews requisitions for goods and services to ensure correct objects of expenditure have been charged and availability of funds with accordance with approved plan. • Assists in creating approved requisitions by obtaining requirements/ specifications and quotations. Raising shopping carts for goods/stocks/ services. • Assist in the issuance of stationery items and maintains inventory of records for items issued to staff members. • Performs other related administrative duties, as required, e.g., monitoring accounts and payment to vendors and individual contractors for services. This includes, among other things, calculating, inputting, and checking payments for correctness and communicating discrepancies to supervisors. • Perform functions of the Administrative Assistance Visa as a back-up during their absence. DSA administration: • Act as focal point to coordinate the collection of hotel data with UN Agencies funds and programmes in Kenya. • Compile and present the data in the format required by ICSC for the annual review of Daily Subsistence Allowance (DSA) rates in Kenya. • Visit new hotel or requested premises to ensure quality and standards related to UN rates compliance. • Negotiate deals and special hotel rates for broadcasting. • Maintain an up-to-date list of hotels and hospitality establishments rates in Nairobi, via direct communication with the hotels and the establishments for clearance and approval by DSS. • Coordinates extensively with other service units internally and at the United Nations Headquarters. Shipping and Contract Administration: • Review shipment requests in Umoja to ensure conformity with applicable rules. • Co-ordinates arrangements for removal of personal effects for staff members worldwide including registering shipments and insurance coverage, insurance claims and reviewing invoices. • Coordinate entitlement shipment request through various vendor platforms. • Approves shipment authorizations in Umoja. • Ensure that all staff member’s personal effects are insured through Travel and Transportation Section, UNHQ. • Process all invoices related to the entitlement shipment. • Liaise with Host Country, Procurement Unit, Receiving and Inspection Unit and the clearing agents to improve service delivery. • Ascertain that all incoming shipping documents are complete for onward process at the Host Country Office. • Ensure shipping agents receives the approved PRO 1B for processing clearance of official consignment. • Monitor’s status of incoming shipments through the weekly status. • In-put shipping data and provide statistical reports. • Assists with day-to-day administration of contracts between the UN and external contractors for outsourced services. • Audits the contractors’ invoices against the goods and services provided by the contractor and approved by the UN. • Monitor contract terms vendor NTE and vendor performance. • Processes the payment of contractors’ invoices and monitor payments. • Prepares and processes all UN forms and permissions for contractual and work Unit, Section or Service UN staff, including UN grounds passes, property passes, UN parking permits, swipe-card access and door keys. Human Resources Management: • Initiates, processes, monitors, reviews and follows up on actions related to the administration of the unit’s human resource activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job classification reviews, separation, training etc., ensuring consistency in the application of regulations and procedures. • Keeps track of vacancy announcement files. • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing. Responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such as web pages or brochures. • Performs other duties of the unit as assigned.

PROFESSIONALISM: Ability to perform a broad range of administrative functions and database management. Ability to apply knowledge of various United Nations administrative rules and regulations in work situations. Ability to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. ACCOUNTABILITY: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to the client.

Completion of High school diploma or equivalent is required. Diploma from a technical college in a field relevant to Administration is desirable.

Not available.

A minimum of five (5) years of experience in administrative services, general support services and related field is required. The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first level University degree. Experience working with an Enterprise Resource Planning (ERP) system is required. Experience with Business Process Management and the Business Process Modeling Notation (BPMN) is desirable. Experience in Full Stack and API (application programming interface) development is desirable. One (1) year or more of experience in data analytics or related area is desirable.

English and French are the working languages of the United Nations Secretariat. For this post advertised, fluency in English is required. Knowledge of another official United Nations language is desirable. NOTE: “Fluency equals a rating of “fluent” in all four areas (read, write, speak, understand) and ” Knowledge of” equals a rating of ” confident” in two of the four areas.

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

This is a temporary job opening, appointment against this position is for a limited duration until 30.04.2025 and does not carry any expectancy, legal or otherwise of renewal. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Internal Applicants – when completing the PHP, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira “Need Help?” link.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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