Organization: UNDP – United Nations Development Programme
Location: Istanbul
Grade: Level not specified – Level not specified
Occupational Groups:
Operations and Administrations
Closing Date: 2024-08-03
This position is open to Turkish nationals ONLY
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP’s Istanbul Regional Hub is UNDP`s advisory hub for the Europe and CIS region tasked with the responsibility to provide policy and programmatic support to UNDP´s development activities in the region. Throughout UNDP´s focus areas, it works towards increasing the impact of UNDP´s activities in the region by assisting Country Offices in development of country-level initiatives through advisory services and technical support and by implementing regional-level projects in partnership with a wide range of partners supported to a global network of expertise. Under the leadership of the Manager, the RBEC’s Regional Hub Centre employs a multi-disciplinary team of specialists and advisors, project managers, operations and programme support staff. The Regional Hub is also used by various outposted staff from HQs units and the office share common premises with other UN Agencies and UNDP offices (e.g., UN Women, BMS, BPPS, OAI, etc.)
Under the overall guidance and supervision of the Administrative Analyst, the incumbent assists in the overall management of common premises related services, administers and executes processes and transactions ensuring high quality and accuracy of work. Administrative Associate promotes client, quality, and results-oriented approach. Administrative Associate works in close collaboration with the other members of the Operations team, Programme and projects staff in the Istanbul Regional Hub and other UN agencies staff to exchange information and ensure consistent service delivery.
The key results have an impact on the efficiency of the common premises and administrative services in the Regional Hub. Accurate analysis and presentation of information thoroughly researched, and fully documented work strengthens the capacity of the IRH and facilitates subsequent action by the supervisor. The incumbent’s own initiative is decisive in results of work and timely finalization.
Duties and Responsibilities
1) Ensures proper common premises/services management focusing on achievement of the following results:
Maintenance of common services/office space management/office space plans to ensure integrated activities on common services.
Support in organization and control the distribution of space in the common premises as necessary in cooperation with UNDP projects and other agencies.
Support in cooperation with lessees, lessors, and suppliers of services for common premises. Ensure that common premises services are provided of the highest standards.
Maintenance and update of bills and expenses database related to common premises.
Facilitates the common premises cost-recovery processes.
Supports with the relocations within the Hub.
Coordination of staff engaged in common premises/services administrative activities.
Takes actions related to ‘greening’ of the common premises.
2) Ensures effective and efficient administrative support, focusing on achievement of the following results:
Coordination and organization of shipments and customs clearance, insurance, space management, and procurement of supplies for the office.
Coordination of administrative surveys, and surveys for organization of common services.
Support with the organization of administratively related procurement processes including preparation of RFQs, ITBs, or RFPs documents, receipt of quotations, bids, or proposals, and their preliminary evaluation.
Provide inputs for the elaboration of proposals and implementation of cost saving and reduction strategies in consultations with the Hub’s management.
Support with protocol routine correspondence, note verbal, reports in accordance with the Government requirements and standard office procedures.
Submission of information on provided administrative services for a timely cost-recovery.
Research and retrieval of statistical data from internal and external sources; preparation of statistical charts, tables and reports.
Coordination of pouch related matters. Informs staff on schedule of diplomatic pouch; collection and disbursement of diplomatic pouch, directs incoming correspondence to appropriate staff members.
Provision of reliable registry services.
3) Provides support to proper supply and assets management, focusing on achievement of the following:
Coordination of the provision of reliable and quality office supplies.
Dealing with local vendors/suppliers to ensure that the Hub has enough stationary, furniture, etc.
Assist in assets management in the IRH, support in preparation and submission of periodic inventory reports, if needed.
Support to the management on physical assets disposal. Review of assets and recommendation of physical assets for disposal. Documentation preparation for submission to CAP; follow up on request and liaise with requesting unit and maintenance for disposal action and entry in Quantum of all the requisite details for recording disposals. Oversight of disposal of items and accuracy of inventory data.
Assist in the annual physical assets and inventory verification exercise to ensure accuracy of records and location of property, where necessary. Ensure the correctness of the inventory information.
4) Provides support for effective administrative control in the office, focusing on achievement of the following results:
Maintenance of administrative control records such as commitments and expenditures of the Hub’s common premises and other administrative budgets.
Collection of vendor set-up information in Quantum.
Makes sure that all vendors providing services to the IRH for the office needs are timely paid.
Provision of the information for the audits.
5) Supports knowledge building and knowledge sharing in the IRH focusing on achievement of the following results:
Training staff on the administrative procedures, carrying induction/on-boarding trainings for newcomers.
Briefing/debriefing of staff members on issues relating to area of work; provision of advice and administrative support.
Contributions to knowledge networks and communities of practice.
Provide inputs to the CO administrative business processes mapping and implementation of the internal standard operating procedures (SOPs).
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Competencies
Core:
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical Competencies:
Business Management & Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.
Business Management & Operations Management: Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. Knowledge of relevant concepts and mechanisms.
Business Management & Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
Administration & Operations & Asset Management: Asset Management Module in Quantum, Asset Dashboard; develop supporting tools for assets certification and further enhancements for AM module; design and run training programs, etc. on assets management and assets recording; run AP-AM interface; perform AP-AM-GL reconciliation; perform analytical review of AM reports and asset information to ensure completeness and accuracy of asset information
Administration & Operations & Inventory Management: Each office to ensure sufficient inventory items are available for use as well as reporting for items which are beyond the corporate threshold of $5K and above.
Finance & Financial Reporting and Analysis: Understands changes in regulatory, legal and ethical frameworks and standards for financial reporting in the public sector. Ability to extract, evaluate financial data, derive relevant findings and present them in a meaningful and coherent manner to facilitate effective decision making and performance monitoring. Understands the benefits of integrated reporting, including non-financial resources such as human, social and intellectual capital, and environmental and governance performance.
Required Skills and Experience
Education:
• Secondary education is required.
• University Degree in Business Administration, Public Administration, or equivalent field will be given due consideration, but it is not a requirement.
Experience:
• Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant experience in administration or programme support services.
Required skills:
• Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required.
• Advanced knowledge of spreadsheet and database packages is required.
Desired skills:
Certifications in Administration and Procurement are desirable.
Experience in handling of web-based management systems is an asset.
Previous experience with international organizations is an asset.
Experience in maintenance of office space management is an asset.
Experience in protocol matters, registration of staff, coordination with local authority on space and other administrative matters is desirable.
Experience in coordination and organization of shipments and customs clearance, insurance, space management, and procurement of supplies for the office is desirable.
Languages:
Fluency in English and Turkish is required.
Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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