Organization: UNHCR – United Nations High Commissioner for Refugees
Location: Gaziantep
Grade: Administrative support – Administrative Services and Support – Generally no need for Higher Education
Occupational Groups:
Statistics
Administrative support
Information Technology and Computer Science
Documentation and Information Management
Closing Date: 2024-12-12

Grade

NOA

National Professional Officer

Reason

Temporary > Temporary Assignment/ Appointment

C

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2025-01-01

2025-08-31

December 12, 2024

Standard Job Description

Assistant Information Management Officer

Organizational Setting and Work Relationships
The Assistant Information Management Officer assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.
The incumbent operationalizes data standards developed at the central level in field operations, compiles data and analyses information from populations of concern. S/he supports the Programme Team and UNHCR’s implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Responsibilities

– Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
– Compile, aggregate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
– Support the operation in the analysis of processed data and information and perform data quality and consistency control.
– Facilitate the analysis of cross-border information between relevant countries.
– Assist in training staff involved in information management activities, including data collection and data entry teams.
– Support and leverage geographic data for map production and use in geographic information systems (GIS).
– Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
– Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
– Liaise with partners and represent UNHCR in meetings related to the functions.
– Make recommendations and provide advice on the technical information management requirements.
– Assist in training of data entry and data collection teams.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Information Technology, Demography, Statistics, Social Sciences
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Knowledge of the UN system and the humanitarian community. Ability to formulate IM-related technical requirements and Operating Procedures. Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable
Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable. Experience with HTML, PHP, ASP and/or Java is an asset.

Functional Skills
DM-Data collection methodologies
DM-Data Management
IM-Statistics Analysis
DM-Data Interoperability
DM-Data science methodologies
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Nature of Position:
The position of Asst. Info Management Officer plays a key role in the day-to-day operation of the Protection Cluster and contributes to the implementation of its overall strategy for NWS. The Asst. Info Management Officer will be responsible for: (1) support the design and data transference of the Protection Cluster information, (2) upload the information form the Protection Cluster 5w tool into the service mapping provided by the hired company, (3) guarantee the updating of the information in close collaboration with the PC IMO , (4) guarantee the maintenance of the service mapping, (5) support other protection cluster related issues on information management.
The Asst. Info Management Officer will be expected to regularly engage with external stakeholders – particularly national NGOs, INGOs, and UN agencies – to guarantee accuracy of the information included in the service mapping always in coordination with the PC IMO.

Living and Working Conditions:
• On 6 February, two major earthquakes of 7.7 and 7.5 magnitude in Kahramanmaraş Province impacted eleven provinces in Türkiye’s southeast region and neighbouring Syria. Numerous aftershocks, including deadly ones, are continuing to negatively impact the situation in the region.
• A 3-month state of emergency was declared for 11 provinces affected by the earthquake on 7 February (Adiyaman, Gaziantep, Kilis, Hatay, Malatya, Diyarbakir, Adana, Osmaniye, Kahramanmaras and Sanliurfa as well as the province of Elazig).
• Turkish government is leading the response through coordination by the Disaster and Emergency Management Authority (AFAD). The Turkish Red Crescent (TRC) and several humanitarian organisations are working alongside AFAD. The Presidency of Migration Management (PMM) is coordinating the response with regards to refugees and asylum-seekers, among others.
• On 9 February, UNHCR declared a level 2 emergency which will remain in force for a period of six months until 8 August 2023.
• In alignment with the Türkiye Earthquakes UN Flash Appeal, which was launched on 16 February, UNHCR issued its Earthquake Emergency Supplementary Appeal covering requirements for Türkiye amounting to USD 150 million. The overall aim of UNHCR’s action is to improve living conditions of earthquake-affected people, and to assist those with specific needs, including among refugees, in finding and accessing necessary services including documentation and social protection.
Following the publication of the Flash Appeal, a coordination structure has been established under OCHA, with a limited duration, after which the 3RP coordination mechanisms will resume.
Location of the position is in Gaziantep. While in normal circumstances the duty station is classified as B category, following the earthquake a temporary classification as category E duty station was accorded to all locations in the southeast Turkiye. This temporary reclassification will be reassessed by June 2023. Two out of 13 Gaziantep districts (Islahiye and Nurdagi) have been badly hit during the earthquake, but the central parts of Gazinatep were largely spared of significant destruction, although a limited number of buildings in the city have also collapsed, and some others damaged.
The infrastructure and utilities in Gaziantep are largely preserved, and the city continues to benefit from efficient public transport system and smooth delivery of gas, water and electricity. Gaziantep is a regional industrial and trade hub, with thousands of businesses that have continued operating after the earthquake.
Gaziantep has a good network of health facilities, including both public and private hospitals, some of which offer more sophisticated services. Housing in Gaziantep is widely available, but due to economic downfall in most of 2022 and following the earthquake, rental prices have significantly increased.
Gaziantep also has a well-developed network of schools and is home to one of the largest universities in Turkiye. There are several private universities as well. However, education with international curricula is very limited and it may be challenging for families with younger children in need of adequate educational facilities in foreign language. English is not widely spoken, which may be challenging at times. However, people in Gaziantep are hospitable.
Current operational circumstances may require long working hours due to ongoing emergency mode.

Proximity to the Syrian border has led to a sensitive security in South-eastern Turkey since the Syrian conflict began. However, the level of general criminality is low. During the recent period the security situation in Southeast Turkey has been largely stable, with isolated incidents of deteriorated situation due to evolving security situation along the border with Syria. Following an increased engagement in the Syrian conflict by the Turkish Government the number of incidents targeting Turkish security forces has somewhat increased, but number of cross border incidents is rather limited in scale and frequency of occurrence.
The current security levels in Southeast Turkiye is Level 2, with some parts of the AOR (10 Km distance from the border area, plus Reyhanli and Mardin in the east) at Level 4. There are no known direct threats towards the United Nations and its staff in the area but vigilance and awareness is required in the changing security environment. Due to the relatively recent developments at the border areas, the UN staff in Gaziantep are advised to increase their precaution measures in general. Area Security plans and Security levels are being updated.
Gaziantep is a base for three UNHCR separate facilities- the SO Gaziantep (refugee operations), Resettlement Hub inaugurated in Dec 2022, and the Cross Border Operation that is engaged in the humanitarian interventions in Northwest Syria. SO Gaziantep provides support to Resettlement and Cross Border Operations through Admin and logistics functions, with occasional expansion to other types of support from various units in the office.

Occupational Safety and Health Considerations:
To view occupational safety and health considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel

Responsibilities/Duties
Coordinate data and information management activities.
– Contribute to the design and implement data collection tool and systems to the north-west Syria Protection Cluster.
– Support the collection, storage, management and protection of data.
– Ensure consistency of data and results for various analysis.
– Support the coordination with AoR IM team, WoS IM team, OCHA IMWG, and partners on data and information management efforts
– Support data security, data protection and responsible data-sharing as per north-west Syria information sharing protocol.

Support Protection cluster team with data and information management
– Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
– Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
– Provide technical and training support to the partners.
– Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
– Support planning process (standards, methodologies) with data and statistical analysis and quality assurance.
– Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
– Review and assess data systems and needs; provide recommendations to the protection cluster team.

Undertake data and information management activities at the NWS and WoS level
– Help consolidate data and information for north-west Syria hub analysis.
– Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
– Support the analysis of trends concerning changes at the outcome and impact levels.
– Develop information management products such as infographics, templates, maps and dashboards.
– Help ensure data is curated and stored in data registries and libraries in accordance with standards.
– Undertake geospatial and statistical analysis.
– Support web-based data portals.

Work in close collaboration with
– All team member to further data literacy and assist in interpretation the data;
– Cluster coordinators and partners on data and information needs for north-west Syria protection cluster
– Protection cluster team on the design, implementation and analysis of the data
– Area of responsibilities (AoR) IM team to harmonize the data collection process.
– Whole of Syria team to ensure effective coordination specially during HNO, HRP and HPC phase.
– Perform other related duties as required.

Candidate Profile
Essential
Experience with data sharing, handling confidential data, data management, including web-based data management applications, demonstrated understanding of different data collection methodologies and data analysis. Ability to formulate IM-related technical requirements and Operating Procedures. Experience in GIS software, Microsoft excel (Advance level), Kobo toolbox (design and development of the forms), Power Bi dashboard. Knowledge of the context in north-west Syria is essential. The ideal candidate should have prior experience as an Information Management Officer (IMO) in interagency coordination, humanitarian response, and IDP-related contexts.
Desirable
Successful participation in the Operational Data management Learning Programme is desirable. Experience in web design and software development is an asset. Experience with relevant software such Mapbox, SPSS, EpiInfo6, SQL Server, and/or progress, adobe illustrator, Microsoft Office (Advance level) is desirable. Experience with HTML, PHP, ASP and/or Java is an asset.

Competencies: Technological awareness, Teamwork & collaboration, Planning & organizing, Organizational awareness, Judgement & decision making, Communication, Commitment to continuous learning, Client & results orientation, Analytical thinking, Accountability

Language Requirements
English and Arabic (both required)

PLEASE DO NOT USE TURKISH CHARACTERS IN YOUR NAME & SURNAME INFORMATION.

Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks, and integrity clearance.
A break of minimum 31 days is required before a staff member who currently holds a Fixed Term or Indefinite Appointment may be rehired on a Temporary Appointment.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).
Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
External candidates should be legally present in Türkiye at the time of application, recruitment, and hire.
Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type ‘Personnel Administration – Other’, to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
The minimum educational requirement for this position is a completed university degree.
For further information on how to apply, please visit ‘UNHCR – Application and Selection’ page, at https://www.unhcr.org/how-to-apply.html

This position doesn’t require a functional clearance

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Skills

DM-Data collection methodologies, DM-Data Interoperability, DM-Data Management, DM-Data science methodologies, IM-Statistics Analysis

Education

Bachelor of Arts (BA): Demography, Bachelor of Arts (BA): Information Technology, Bachelor of Arts (BA): Social Science, Bachelor of Arts (BA): Statistics

Certifications

https://icsc.un.org/Home/SalaryScales