Organization: UNHCR – United Nations High Commissioner for Refugees
Location: Nairobi
Grade: Level not specified – Level not specified
Occupational Groups:
Communication and Public Information
External Relations, Partnerships and Resource mobilization
Documentation and Information Management
Closing Date:
Hardship Level
B
Family Type
Family
Family Type
Family
Residential location (if applicable)
Grade
NOB
Staff Member / Affiliate Type
National Professional Officer
Reason
Regular > Regular Assignment
Remote work accepted
No
Target Start Date
2024-07-01
Job Posting End Date
June 3, 2024
Standard Job Description
Associate Reporting Officer
Organizational Setting and Work Relationships
Under the overall guidance of the Senior Communications or Donor Relations Officer, the Associate Reporting Officer contributes to production, editing and quality control of reports for his/her Area of Responsibility (AOR). By systematization and sharing of accurate and timely information, the incumbent promotes the vision, mission, and strategic goals of UNHCR.
S/he establishes close contacts with all UNHCR sections in the AOR to gather and analyse information. S/he maintains effective professional relationships with a wide variety of donors, operational and implementing partners, UN agencies, and other stakeholders to gather, analyse and disseminate information about activities of UNHCR and its partners.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties
– Keep abreast of all developments in the country operation/ bureau/ division or other entity to prepare appropriate briefings and reports.
– Draft regular daily, weekly and monthly up-date for internal and external audience (including donors and media).
– Consolidate and analyse data on programme implementation, achievements and indicators in all sectors under AoR in order to facilitate the preparation of periodic reports and activity-specific reports as may be required and ensure timeliness of such reports.
– Participate in annual reporting and planning process.
– Work closely with Information Management to ensure accurate and attractive data presentation, including maps.
– Support the monitoring of UNHCR’s partnerships and consolidate information about Partners’ activities.
– Assist in the preparation of briefing kits and presentations for missions and visitors.
– Assist in the preparation of reports for donors, in compliance with specific donor requirements. Make efforts to enhance donor satisfaction by ensuring quality reporting on programmatic results to donor. Assist in providing visibility for donors’ contributions to UNHCR.
– Research/analyse, interpret and also, monitor and review information and data from regular and wide variety of sources for internal and external reporting.
– Prepare and distribute minutes of meetings.
– Provide technical support, training and clarification on UNHCR’s reporting policies and deadlines.
– May prepare press releases; conceptualize, draft and edit stories for external communications products and support all aspects of its production, including fact checking, proofreading and quality control.
– Support UNHCR inter-agency coordination initiatives and leadership through provision of reporting and secretariat functions where relevant.
– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree
Field(s) of Education
Journalism; Public Administration; Communication;
International relations; Political Science; Law;
or other relevant field.
Certificates and/or Licenses
Not specified
Relevant Job Experience
Essential
Experience in conducting, participating in and reporting on meetings, and drafting reports. Experience in programme/project development, planning, implementation, and/or monitoring.
Desirable
Experience in a field mission and at Headquarters / in the UN Common System and country context. Experience undertaking operational and analytical work in the field of international affairs, international security, humanitarian affairs, development or journalism. Donor relations or liaison with media.
Functional Skills
PG-UNHCR’s Programmes
IT-Computer Literacy
DM-Data collection methodologies
SO-Networking
CO-Strategic Communication
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
– Experience in UNHCR, or the UN system and the humanitarian community
would be essential.
– Excellent drafting, writing and analytical skills;
– Strong interpersonal and cross-cultural communication skills;
– Ability to identify and circumvent risks associated with cultural, religious,
and political sensitivities;
– Ability to produce reporting tools, such as operational
updates/profiles/situation/ reports, factsheets, infographics, and tables;
– Strong graphic design skills including use of specific applications e.g.
InDesign in order to produce necessary updates and appeals would be all
essential.
– Experience of working with a team in multiple locations is desirable in the
specific areas of research and reporting, as well as field, regional and the
country operational context needed.
– Good understanding of UNHCR’s donor and resource mobilization would be
an advantage.
– Strong diplomatic skills, highly developed political skills and judgment,
understanding of or willingness to learn UNHCR’s external relationships, a
solid grasp of the donor environment, and the ability to discern when our
credibility is at stake will be important.
Required languages (expected Overall ability is at least B2 level):
,
,
Desired languages
,
,
Operational context
Occupational Safety and Health Considerations:
To view occupational health and safety considerations for this duty station, please visit this link: https://wwwnc.cdc.gov/travel
Nature of Position:
The UNHCR Regional Bureau for East, Horn of Africa, and the Great Lakes of Africa (EHAGL) is based in Nairobi, Kenya. The Bureau is a critical hub for collaboration, strategic engagement, and addressing cross-cutting operational challenges. A Regional Director heads the Bureau and has primary accountability for strategic decision-making, regional prioritization, and quality assurance and enhanced delegated authorities to manage the region effectively. The Bureau oversees and supports 11 country operations in the region.
Under the supervision of the Snr. Donor Relations Officer, s/he will work collaboratively with UNHCR reporting, external relations and donor relations staff in the region, both in country operations, other pillars in the Bureau, as well as other regional Bureaux and Divisions at HQ.
The Associate Reporting Officer should have a proven record of having worked effectively in a similar role. S/he will be responsible in reporting, donor/external relations, communications, program, as well as some experience in production of various periodic reports: emergency updates, operational updates, donor proposals, donor reports, and institutional proposals and updates. S/he will also be responsible to prepare Briefing Notes and Talking Points as requested on a regular basis. S/he will develop key advocacy messages for various platforms and audiences.
In a region where there are constant new political developments and humanitarian emergencies, experience in sensitive and fast-moving reporting, advocacy and fundraising contexts will be critical as well as creativity to engage various donor audiences.
Living and Working Conditions:
Despite the security concerns mentioned below, Nairobi is a good duty station for families. It has good medical facilities. Recreational facilities, schools and hotels are of international standards.
Sufficient housing is available, as well as good banking facilities, unlimited access to communication means, such as internet, telephone etc.
There is no malaria in Nairobi, but cholera, malaria and yellow fever occur in other parts of Kenya.
Security Considerations
Nairobi is in UN security level 6, but politically instigated demonstrations and riots may occur at any time. General crime in Nairobi is high and like many other large cities. A high sense of vigilance and alertness is required.
Additional Qualifications
Skills
CO-Strategic Communication, DM-Data collection methodologies, IT-Computer Literacy, PG-UNHCR’s Programmes, SO-Networking
Education
Bachelor of Arts (BA): Journalism, Bachelor of Arts (BA): Law
Certifications
Work Experience
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Additional Information
Only Shortlisted candidates will be contacted.
Candidates may be required to sit for written test. Oral interviews are mandatory.
Female candidates are encouraged to apply.
Functional clearance
This position doesn’t require a functional clearance