Case Management Officer (CMO)

Requirements

Additional Requirements

• Age at most 45 years

• Training in Case Management, Counseling, Entrepreneurship Development, Management Information Systems (MIS) will be treated as extra quality;

• Good operating skills of Microsoft Office (especially MS Word, MS Excel, MS PowerPoint) with software operation and reporting will be treated as essential skills; and

• Required to have excellent communication skills (written and verbal) in English & Bangla;

• Understanding and speaking the local language of the project area is an advantage.

Responsibilities & Context

Mousumi (MRA Registration NO: 00563-00229-00240)

• Mousumi is a non-governmental, non-profit, social-welfare organization. In 1986 MOUSUMI started its social development activities. Its prime objective is to empower women by implementing in both income generation and non-income generation sectors and providing them with financial aids where needed. MOUSUMI also aim at building awareness among the beneficiaries on rights and governance. MOUSUMI is working in Naogaon, Bogura, Rajshahi, Natore and Joypurhat districts. MOUSUMI mainly emphasize on Health Issues, Chemical Free Food production, Children Issues and Micro-Credits. Its ongoing programs are Primary Health Care, Education, Rural Micro Enterprise Transformation (RMTP) Project, Micro-Credit, Integrated agricultural Unit, Adolescent, Integrated Irrigation and Water Management Programs.

• Mousumi is Implemented the “Recovery and Advancement of Informal Sector Employment (RAISE)” jointly financed by the Government of Bangladesh and Palli Karma – Sahayak Foundation (PKSF). The goal of the project is to provide services that can enhance earning opportunities for low-income urban youth and urban youth impacted by COVID-19. The RAISE project has been implementing across the country through selected Partner Organizations of PKSF. As a Partner Organization of PKSF, MOUSUMI is implementing the RAISE project in its catchment area.

• The Case Management Officer (CMO) will be responsible to enhance the quality of project implementation, maximize satisfaction of the project participants as well as stakeholders. Mousumi is seeking competent project management professionals under the RAISE project.

Job Responsibilities

• Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);

• Provide individual and group counseling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching;

• Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;

• Enter and update data into Case Management System (CMS) software and analyze them according to the demand of PMU;

• Assist in organizing seminars, workshops, training, and other community mobilization programs;

• Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and

• Perform any other tasks assigned by the management.